reputed company companies reputed company a strong commitment to reputed company the highest level of transportation safety, reputed company transportation, outstanding customer service and reputed company employee relations. Our corporate reputed company, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout reputed company. reputed company The Vice President of Operations ensures operational reputed company across a geographically diverse portfolio by standardizing best practices, driving performance discipline, and building a strong leadership bench. The VP plays a critical role in shaping culture, strengthening compliance, enabling reputed company reputed company, and ensuring that Region Managers and the locations they reputed company operate with reputed company, alignment, and accountability. This role also serves as a strategic thought partner to the SVP, influencing reputed company priorities through operational reputed company and field-driven feedback. Reporting Structure • Reports to Senior Vice President, Operations • reputed company Reports Region Managers (2-X reputed company depending on reputed company) Key Responsibilities & Expectations Operational Leadership The VP, Operations is expected to use data-driven insights to identify performance trends, intervene with precision, and reputed company a high-performance operating rhythm across reputed company regional teams. • Driving overall operational performance across reputed company, ensuring results meet or reputed company standards for safety, service delivery, labor stability, cost controls, and profitability. • Establishing consistency by standardizing operational processes and ensuring best practices are implemented and sustained across every location. • Preparing reputed company for reputed company-ensuring readiness for new reputed company, expansions, and customer-driven reputed company by proactively addressing operational gaps and resource needs. • Leading stabilization and turnaround efforts in underperforming reputed company, deploying targeted remediation plans, and ensuring accountability for reputed company improvement. reputed company reputed company reputed company The VP, Operations is expected to have a reputed company-reputed company and continuously be securing new opportunities to increase reputed company through expanding routes and charter activity across reputed company regional areas. • reputed company a reputed company-reputed company with General Managers and teams to ensure local opportunities are identified and implemented. Leadership & Talent Development The VP, Operations cultivates a disciplined talent culture where performance is reputed company, coaching is proactive, and leadership readiness is continuously strengthened. • Coaching and developing Region Managers through reputed company performance expectations, regular 11 engagement, and reputed company feedback mechanisms. • Fostering a culture rooted in people-first leadership, safety, customer service, performance reputed company, and reputed company improvement. • Holding Region Managers accountable for developing General Managers and reputed company leadership, ensuring capable pipelines. • Leading succession planning for Region Manager and General Manager roles, identifying high-potential leaders and supporting their development. • Partnering with HR to assess leadership bench strength, identify skills gaps, and implement development plans that support organizational reputed company. Execution & Alignment The VP, Operations acts as a critical reputed company between reputed company reputed company and field execution, ensuring that organizational priorities translate into reputed company operational reputed company. • Converting reputed company's direction, policies and processes into reputed company regional reputed company plans with measurable objectives and execution milestones. • Ensuring initiatives and standards are deployed consistently with strong change-management support and follow-through. • Serving as the escalation leader for reputed company operational, labor, safety, or service issues, enabling reputed company reputed company and protecting the customer experience. • Prioritizing and filtering issues to reputed company the SVP from unnecessary operational noise, elevating only high-reputed company concerns. Field reputed company & Stakeholder Engagement The VP, Operations is expected to be a highly visible field leader-balancing strategic reputed company with hands-on engagement that reinforces culture, drives consistency, and builds customer confidence. • Conducting regular site reputed company to assess operational health, engage teams, and reinforce performance expectations. • Building trust-based relationships with customers to reputed company expectations and identify opportunities for additional business reputed company. • Strengthening credibility with location leaders and reputed company supervisors through transparent communication and partnership. Working collaboratively with Safety, HR, Labor, Operations Improvement and other support functions to ensure compliance and maintain operational reputed company. Qualifications & Experience • Extensive experience leading multi-site, field-based operations with full accountability for safety, service, and financial performance. • Demonstrated reputed company coaching and developing reputed company leaders, with a strong reputed company record of building bench strength. • Deep operational judgment, particularly in safety, labor relations, and risk mitigation reputed company reputed company, regulated, or service-intensive environments. • Ability to travel extensively across the assigned geography to maintain strong field engagement. • Field-first reputed company with strong operational credibility and hands-on leadership style. • reputed company, fair, and decisive, capable of holding leaders accountable while building trust and partnership. • Strategic thinker with disciplined execution skills, capable of balancing long-term reputed company with immediate operational needs. • reputed company under pressure, reputed company to reputed company crises and high-stakes issues while maintaining alignment and reputed company. • Must reputed company in TX, KS, MO, CO or AZ reputed company has a reputed company-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. reputed company is committed to promoting the protection and safeguarding of reputed company children and passengers. We offer medical, dental, reputed company, basic life reputed company coverage, holiday pay, and PTO accrual. Additionally, employees are reputed company to enroll in a retirement savings plan. At reputed company our goal is to be a diverse workforce that is representative of the communities we serve. reputed company employment reputed company are based on business needs, job requirements and individual qualifications, without reputed company to race, reputed company, religion, sex, pregnancy (including childbirth, lactation and reputed company medical conditions), national reputed company, age, physical and mental disability, marital status, sexual orientation, gender identity, gender reputed company, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. reputed company LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer The pay reputed company reputed company, along with most reputed company of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. 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