Geek Squad Installation Helper

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About the position

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience and providing prompt follow-up on recommendations. This role, known internally as a Cadet, is a great opportunity to build a career with Geek Squad by learning about our products and services. It offers the chance to increase skills through training and on-the-job experience.

Responsibilities

  • Perform a variety of duties for clients in their homes, including delivery, installation and networking, with a primary focus on home theater technology
  • Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices
  • Help manage inventory and vehicle maintenance
  • Provide feedback and training to store teams and assist with in-store repairs

Requirements

  • Experience actively using and learning about consumer electronics
  • Ability to work successfully as part of a team
  • Ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule, including holidays, nights and weekends
  • Must be at least 21 years old
  • Must have a current, valid driver's license
  • Must have no more than two moving violations and/or at-fault accidents within the past three years
  • Must have no DUI/DWI or reckless driving violations in the past three years
  • Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help

Nice-to-haves

  • 6 months of consumer electronics experience (sales, operations or technology services)

Benefits

  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
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