IT Scrum Master Senior

August 29, 2026

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Profile We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen, and military family members are encouraged to apply! Job Summary The Scrum Master facilitates daily stand-up, iteration planning, sprint review and iteration retrospectives ceremonies. As such will coordinate with the ePMO and Product Owners to align with business priorities and facilitate sprint releases. Directs and organize cross functional scrum teams to ensure all defined features are delivered on time, as committed. May lead multiple scrum teams Education & Experience Required: <ul><li> Minimum 5 years of project management experience and 3 years leading sprints</li><li> Demonstrable expertise of agile methodology and frameworks like Scrum, Kanban, and Iterative. </li><li> BA/BS degree in Computer Science or related field or equivalent work experience</li><li> Strong knowledge of Scrum theory, rules and practices</li><li> Strong understanding of SDLC (Software Development Life Cycle) and Agile procedures to predict the development teams’ needs</li><li> Deep understanding of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories, etc.) to analyze and improve teams </li></ul>Preferred <ul><li> Scaled Agile, SAFe Scrum Master Certification</li><li> Certified Scrum Master, CSM – Scrum Alliance</li><li> Advanced Certified Scrum Master, A-SM, Scrum Alliance</li><li> Experience with JIRA, Confluence</li><li> TFS and SharePoint</li><li> Solid experience working with Architecture teams to assess and size story/epics </li></ul>Key Responsibilities <ul><li> Analyze business requirements, documents and project timelines</li><li> Drive team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional)</li><li> Manage project conflicts, challenges and dynamic business requirements to keep operations running at a high performance</li><li> Work with the team leads to resolve people problems and project roadblocks</li><li> Leads team effort in relentless improvement; define and implement improvement stories to increase the velocity and quality of the program</li><li> Proactively identify and eliminate impediments and facilitate flow</li><li> Maintain team data in project management software (i.e. JIRA, TFS, familiar with MS Project) to support estimates and execution</li><li> Presents high level project readouts for senior management</li><li> Supports product owner(s) with intra-team dynamics with respect to priorities and scope</li><li> Manage other special projects, and/or fill in on team as needed. </li><li> Conduct and participate in Scrum meetings with other Scrum Masters</li><li> Work with Product Owners to agree upon commitments and timelines</li><li> Facilitate regular reporting, reviews audits</li><li> Resolve scope, schedule and resource conflicts among Product Owners and Scrum Masters</li><li> Ensure proper requirement, design, testing documentation is in place before go-live</li><li> Ensure projects within IT portfolios/programs are delivered on time, within budget, and within quality standards. </li><li> Collaborate with all team members at all levels. </li><li> Contribute to the definition of the Agile Program Management office/function for IT. </li><li> Contribute to the definition and development of enterprise-wide IT Agile practices, governance standards, processes and metrics. </li><li> Ensure projects/programs are defined, tracked and communicated in a consistent and effective manner. </li><li> Incorporate effective change and risk management controls. </li><li> Partner with IT and business leadership and other key stakeholders to identify and prioritize sprints based on predefined criteria (return on investment, productivity, compliance, priority)</li><li> Perform other Scrum duties as assigned. </li><li> Regular and reliable attendance is required. </li></ul>Competencies Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Creativity / Innovation: Ability to develop unique and novel solutions to problems; View change as necessary. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Knowledge of the technology impacts on business strategic direction enabling definition and integration of scrum processes supporting the enterprise business functions; Knowledge and expertise in Agile methodologies and tools; Experience with product/solution/system processes; Knowledge of MicroSoft software; Knowledge of HP enterprise products and services: Knowledge of data communication and network architectures, design, and support; Knowledge of Microsoft Project, Project Server, Visio, and SharePoint Services; Proficiency in JIRA and Confluence tools. Working Conditions Working Conditions <ul><li> Works in a standard office environment, with limited travel</li><li> Works non-regular hours as required </li></ul>Company Overview Taking Care of Our Nation’s Heroes. It’s Who We Are. It’s What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®! Our job is to make sure that America’s heroes get connected to health care in the community. At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996. DoD Statement Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Benefits We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: <ul><li>Medical, Dental and Vision Coverage</li><li>Paid time off</li><li>401(k) Retirement Savings Plan (with matching)</li><li>Short-term and long-term disability, basic life, and accidental death and dismemberment insurance</li><li>Tuition reimbursement</li><li>Paid volunteer time </li></ul>TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $122,000 - $129,000 per year. Equal Employment Opportunity TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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