Client Onboarding Specialist - Shared Living/Sober Living (Remote)

August 12, 2026

Other Jobs To Apply

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.

We're looking for a Coach / Virtual Assistant to join our Fulfillment team and provide an exceptional onboarding experience for new clients. In this role, you'll conduct one-on-one video onboarding calls, guide clients through their first steps, answer questions, and ensure they feel confident moving forward in the program.

This is a client-facing role best suited for someone energetic, personable, and enjoys building connections through conversation.

Key Responsibilities

Conduct 30-minute one-on-one onboarding video calls with new clients.
Walk clients through the onboarding process, program expectations, and first steps.
Discuss client goals and answer initial questions.
Schedule each client's next call with their advisor.
Follow established scripts and onboarding processes while maintaining a natural, engaging conversation.
Deliver a consistent, positive client experience.
Support additional fulfillment tasks as needed.

Experience working with shared living and/or sober living homes is a plus.
Real estate knowledge is a plus.
Available to work U.S. Pacific Time business hours (9:00 AM–5:00 PM PT); weekend availability is a plus.
Strong communication and interpersonal skills with a positive, energetic attitude.
Comfortable leading one-on-one video calls.
Quick learner who can follow scripts and processes.
Proactive, organized, and reliable.
Long-term mindset.
Experience in client onboarding, customer success, coaching, virtual assistance, customer support, or similar client-facing roles.
Experience following scripts or talk tracks.

Competitive salary.
Work remotely from anywhere.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...