Scheduling Coordinator- Shared Services

August 5, 2026

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About the position

2020 Companies is hiring a highly organized and detail-oriented Scheduling Coordinator to join our team in a part-time, remote role. This seasonal position is set to run through June 30th, with the possibility of expanding based on performance and business needs. The ideal candidate will work closely with Team Leads, Internal Rep Teams, and our corporate team to schedule daily work for our Representatives, monitor staffing gaps, and ensure seamless scheduling. In this role, you'll maintain a smooth workflow, ensure shifts are covered, and support the team’s operational needs. Additionally, you will help monitor key hiring areas and identify scheduling gaps to ensure optimal coverage.

Responsibilities

Coordinate daily scheduling of reps in collaboration with Team Leads and other internal teams
Use software tools such as Dial Pad, SalesForce, Workday, and Microsoft Office to manage and update schedules
Ensure accurate and timely communication with reps regarding their daily assignments and any schedule changes
Monitor key hiring areas and identify gaps in scheduling to ensure optimal staffing and coverage
Proactively address any scheduling conflicts or gaps to ensure no disruption to workflow
Maintain a high level of organization to cover all shifts and responsibilities as needed
Provide administrative support related to rep scheduling and workflow adjustments
Assist with reporting and updating scheduling-related data as required

Requirements

Basic computer knowledge and comfort with various software tools (Dial Pad, SalesForce, Workday, Microsoft Office Suite)
Excellent communication and organizational skills
Ability to work independently and manage time effectively
Detail-oriented and proactive problem-solving approach
Ability to work from home and manage work independently
20-25 hours per week, strictly adhering to the scheduled shift hours
Ability to monitor and adjust schedules based on staffing gaps and key hiring areas

Nice-to-haves

Previous experience in scheduling or administrative support is a plus but not required

Benefits

Weekly pay
\$17.00 per hour
Flexible work-from-home opportunity
Be a key part of a dynamic, remote team
Gain experience working with industry-leading software tools
Opportunity for role expansion based on performance

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...