Director, Client Servicing, Pictures [Remote]

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<p> #WeAreParamount on a mission to unleash the power of content… you in?<br /> We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture.<br /> <br /> Overview:<br /> <br /> Paramount is seeking a dynamic and skilled Director of Client Servicing to join our Global Content Distribution group, based in Los Angeles and reporting directly to the Vice President of Client Servicing. This group is in charge of the worldwide distribution of series and feature content to Licensing and Transactional clients. In this role, you will be at the heart of a high-performing team that ensures the accurate, timely, and reliable delivery of content and related services - always in alignment with our contractual commitments.<br /> <br /> As the primary operational interface with clients, you will own client communications, drive issue resolution, and coordinate execution against delivery commitments. You'll manage day-to-day delivery operations, proactively identify and mitigate risks, lead client escalations, and keep stakeholders informed with clear, timely updates. Your work will directly support the revenue recognition cycle, making your contributions visible and impactful at every level of the business.<br /> <br /> Apply now and join our team!<br /> <br /> Responsibilities including but not limited to:<br /> <br /> • Client Management & Resolution: Serves as the primary point of contact for global licensing and transactional clients in the region; owns day-to-day client communications, drives resolution of delivery issues and disputes, manages escalations, and provides regular status updates<br /> <br /> • Asset Management & Delivery: Oversees the regional servicing process, including researching content availability, issuing purchase orders, preparing material orders, resolving delivery rejections, and coordinating with various departments to ensure timely and accurate delivery of assets<br /> <br /> • Stakeholder Coordination: Partners directly with sales, marketing, and servicing partners across the organization to align on priorities and ensure timely delivery of deal obligations<br /> <br /> • Regional Leadership : Leads regional oversight for global licensing and transactional clients, including preparation of regional reporting, status meetings, and metrics reporting<br /> <br /> Basic Qualifications:<br /> <br /> • Bachelor's Degree<br /> <br /> • 10+ years of relevant work experience in television, film, or media servicing, client services, or material operations, leading a team<br /> <br /> • Experience with order management or similar supply chain management systems<br /> <br /> • Experience with Salesforce or other similar customer relationship management systems<br /> <br /> Additional Qualifications:<br /> <br /> • Proven ability to manage client relationships and tackle complex delivery issues and disputes with tactfulness, professionalism, and a sense of urgency<br /> <br /> • Strong Microsoft Office and software application skills<br /> <br /> • Solid time management, planning, and organizational skills<br /> <br /> • Ability to multitask in a dynamic environment and act with a sense of urgency<br /> <br /> • Great oral and written communication skills<br /> <br /> • Ability to work autonomously and proficiently<br /> <br /> • Extremely detail-oriented<br /> <br /> Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.<br /> <br /> ADDITIONAL INFORMATION<br /> <br /> Hiring Salary Range: $110,000.00 - 160,000.00.<br /> <br /> The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.<br /> <br /> What We Offer:<br /> <br /> • Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits<br /> • Generous paid time off.<br /> • An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams.<br /> • Opportunities for both on-site and virtual engagement events.<br /> • Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.<br /> • Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount<br /> <br /> Paramount is an equal opportunity employer (EOE) including disability/vet.<br /> <p id='jobcode'>Jobcode: Reference SBJ-6kpwmj-104-22-1-158-42 in your application.</p> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...