Summary
Salary: Competitive plus great benefits
Grade: 3A
Reporting Line: Head of Banking
Contract Type: Permanent
Location: Wood Street, London/Hybrid
What to expect
We’re looking for a commercially minded Banking Framework Lead to drive the performance of the Post Office’s Banking Framework to ensure we deliver on our long term commercial and contractual obligations. You will lead the commercial and financial performance of the framework with oversight of key subcontractors, using your banking and financial services expertise to shape decisions that underpin our commercial proposition.
In this role, you\'ll champion our Operator first mindset, drive continuous improvement, and foster a culture of inclusion and high performance. You’ll provide clear, insight led leadership across governance, financial modelling, risk management, and cross functional deliver, ensuring our cash and banking services remain resilient, compliant, and commercially optimised. If you thrive in complex stakeholder environments and want to help shape the future of Post Office banking, we’d love to hear from you.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
for a detailed overview of our benefits
What you’ll need to succeed
To be successful in this role, you will need to have demonstrable experience in commercial management roles within Banking, Payments, or Financial Services: In addition, you will possess:
• Extensive experience working in commercial contract management roles within banking, payments, or financial services
• Demonstrated experience in financial performance, pricing strategy, including scenario modelling and governance
• Hands-on experience managing material sub-contractors
• Experience in regulated environments
• Successful delivery of product roadmaps and change programmes in cross-functional settings
• Strong background in financial modelling, data analytics, and performance reporting
• Exposure to contract management, including SLAs, OLAs, and risk frameworks
• Familiarity with Agile delivery and digital transformation in banking, payments, financial services or fintech
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.
If you\'re driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk.
Salary: GBP 50000 - 65000 per year
Experience: 5 years required
