AR and Posting Specialist, Dental Billing

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Job Description:

  • Review and follow up on outstanding claims to ensure timely reimbursement
  • Contact insurance companies, payers, and patients to resolve discrepancies, denials, or underpayments
  • Investigate claim denials and follow up with payers to resolve issues
  • Oversee billing activities and ensure accurate submission of claims to payers
  • Identify, investigate, and resolve claim rejections promptly
  • Provide support and respond to inquiries regarding billing issues
  • Manage follow-up on outstanding accounts receivable
  • Accurately post payments and adjustments to accounts
  • Identify and resolve credit balances on accounts
  • Assist in identifying and implementing process improvements for AR and billing functions
  • Collaborate with RCM team to ensure timely resolution of claims

Requirements:

  • High school diploma or equivalent
  • Minimum of 3 years of experience in accounts receivable, dental billing, or a related field
  • Experience in a dental or healthcare environment, ideally within a Dental Service Organization (DSO) or similar multi-location setting
  • Strong knowledge of insurance billing, payment procedures, and AR processes
  • Knowledge of payer guidelines and claims appeals processes
  • Familiarity with dental practice management systems, such as Dentrix or similar PMS platforms
  • Ability to navigate payer portals, insurance company websites, and databases
  • Excellent communication and negotiation skills to resolve issues with insurance payers
  • Strong attention to detail and organizational skills

Benefits:

  • Health insurance
  • Generous vacation and sick time
  • Market-leading paid family, parental and adoption leave
  • Medical coverage
  • Company paid life and AD&D insurance
  • Disability programs
  • Partially paid sabbatical program
  • 401(k) employer match
  • Stock purchase options
  • Employer-funded retirement account
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