Overview

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.

As an Amazon Logistics (AMZL) Operations Engineer, you will lead and manage the lifecycle of challenging cross‑functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer‑obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.

Key Competencies

Insisting on the highest standards ensuring that contracted resources meet schedule, budgetary, safety and driving quality targets; analyzing and deep diving systems performance, inventing and simplifying solutions that allow for improved processes and results; and providing technical expertise to internal customers and stakeholders.

Key Job Responsibilities

• Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, acting as owner in delivering project objectives and targets. Projects may span organizations or geographies in support of business objectives.
• Actively participate in firm engineering reviews, and make tangible impact on proposed solutions for individual systems or components, overall systems architecture, and facility processes.
• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem‑solve and drive solutions to mitigate impact from issues.
• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/systems installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
• Lead effective meetings by setting objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps ensuring alignment on expectations with internal partner teams and outside vendors.
• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the projects to leadership and management team.
• Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities, to internal customers and partner teams.
• Efficiently manage change order controls, purchase orders, and invoice validation and approvals.
• Excel at building strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives that improve the engineering and cross‑team efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high‑quality, cost‑effective solutions in compressed periods of time.
• Travel up to 80% domestically, with travel intensity variable and up to three weeks in a row, including weekends.

A Day in the Life

You are managing quality of implementation through multiple projects that can vary in scope, complexity and duration. Daily tasks may comprise site coordination with operations teams and contractors on project execution activities or changes; deep‑diving project progress, schedule and resources, while identifying barriers, creating solutions and driving resolutions. You may be facilitating the planning and/or implementation meetings with stakeholders, ensuring alignment in objectives, expectations, and next steps; you would capture and publish detailed notes after each meeting to drive ownership and follow‑through on the actions and decisions.

Reviewing and approving audit mechanisms and documentation is an essential task, and you may be tracking the programmatic week‑on‑week installation opportunities with the internal automation teams. You may be brainstorming and developing workaround solutions while mitigating project delays or design issues. As part of acceptance testing you may be performing systems installation quality, safety, throughput and performance qualifications, frequently communicating the progress to internal and external stakeholders.

In addition, you may be supporting or training other engineering team members, utilizing the knowledge of Amazon’s safety, mechanical, electrical and controls installation standards and guidelines.

About the Team

At Amazon, we are owners and leverage unique opportunities presented to us by owning everything, from firm engineering to project execution and final hand‑off to our customers. We are a diverse, upbeat, creative team of engineers and managers working on a daily basis to ensure that our internal customers have the capabilities to deliver on the customer promise. We not only build but also consistently improve our capabilities. Continuous improvement is the ongoing enhancement of our systems designs, through incremental and breakthrough developments. We are continually raising the quality bar, and are never satisfied.

We seek to improve through captured lessons learned, that are incorporated back into our mechanisms as a way to perpetually improve on the next design and process iterations. We continually learn, grow and develop throughout the organization and our subject‑matter expertise is leveraged globally. We are the team – we collaborate, support, help and leverage each other in delivering on the business objectives.

Basic Qualifications

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or other STEM field
• 1+ years of engineering experience
• Experience managing cross‑functional projects and initiatives
• Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)

Preferred Qualifications

• Knowledge of AutoCAD, VBA, and SQL at the intermediate level
• Experience working with and managing third‑party vendors
• Experience with Six Sigma, lean manufacturing

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Salary by location:
USA, GA, Atlanta - $60,700.00 – $85,000.00 annually
USA, NC, Charlotte - $60,700.00 – $85,000.00 annually
USA, TN, Nashville - $54,600.00 – $76,500.00 annually
USA, TX, Irving - $60,700.00 – $85,000.00 annually
USA, VA, Arlington - $60,700.00 – $85,000.00 annually

Company: Amazon.com Services LLC