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Workplace Health and Safety Specialist Intern West 2025, Amazon North America Customer Fulfillment ID-9435

March 27, 2025

At Amazon, we're committed to promoting a safe working environment and being the most safety-centric company for every team member. As an intern, you will have the opportunity to gain a comprehensive understanding of Amazon Workplace Health and Safety (WHS) practices. Your internship experience will involve a combination of safety-related projects and WHS organizational learning initiatives.

Throughout the program, you will learn how to effectively implement safety improvements, identify compliance issues, and recognize opportunities for safety enhancements at your assigned site. Working alongside various safety leaders and stakeholders, you will contribute to creating and maintaining a safe workplace within our Network Distribution Centers.

Upon completing your internship, you will be required to present a safety research paper and share the findings of your project with the leadership team.

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This will allow you to demonstrate your understanding of safety principles and showcase your valuable contributions to promoting a culture of safety within Amazon.

This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position.

At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability

As WHS Interns, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly learn how to collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team.

These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions.

You may be wondering, what exactly is fulfillment. Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com

It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.

To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.
First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.
Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly
Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep

This step focuses on providing a seamless and convenient delivery experience for our customers. It's important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations.

Here are the types of facilities in each mile segment of fulfillment:

Fulfillment Centers (North America Customer Fulfillment - NACF Network)
oLarge facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!

Sort Centers (North America Sort Center - NASC Network)
oMedium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile).
These buildings receive packaged orders and help the last-mile network deliver products on-time more
efficiently

Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional
post office or large third-party logistics building.
o Air Sites (Amazon Air Network) Amazon's dedicated Air network serving middle mile, located near or within
major airport hubs.

These locations require additional security clearances and background checks, managed by
the local port authorities.

Delivery Stations (Amazon Logistics - AMZL Network)
oSmaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to
customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before
heading out to the customer's address.

PLEASE NOTE: For this role, it is essential to have the flexibility to relocate during the summer, as candidate placements will be prioritized based on business requirements. While we take into consideration the placement preferences of candidates, our recruiters will make their best efforts to accommodate location requests. For qualified candidates, we provide relocation and housing assistance to support the transition to the designated work location.

Our aim is to ensure that candidates have the necessary support to successfully settle into their new work environment.

Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all WHS interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.

Job Elements:
Must be able to perform the following tasks, with or without reasonable accommodation:
Willing and able to work any shift that may include overnights and holidays

Note that there is a high chance
that your shift may overlap into part of the weekend.
Wear appropriate Personal Protective Equipment including safety shoes (will be provided)
Stand/walk for up to 40 hours per week
Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length
Access all areas of building (depending on the operations building, this may include ascending and descending
ladders, stairs, gangways, and shipping docks safely and without limitation)
Regularly bend, lift, stretch and reach both below the waist and above the head
Lift and move items up to 49 pounds

Please note, while the pay range of the role is listed below, this position's salary is non-negotiable based on geographical market.

Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

Applicants who apply for this job will allow Amazon to process your application in a centralized hiring system that considers you for other similar openings as well.

Key job responsibilities
Work with various Workplace Health and Safety Teams and other WHS interns on a safety related project
Research, interpret and share data to support a safety related recommendation as part of your final project that will be presented to senior leadership.
Assist in designing, building, improving, and innovating order fulfillment safety programs, projects, initiatives, and other elements of the Workplaces Health & Safety organization across the three lanes (first mile, middle mile, and last mile) of Amazon's fulfillment infrastructure
Learn about and work with other functional teams (Operations, RME (Reliability Maintenance & Engineering), Central Teams, Human Resources, Transportation Operations, and others) in the planning and execution of your assigned project

Develop and expand your professional network by participating in WHS Intern activities and events

A day in the life
The summer term is full-time (40 hours a week) and lasts 10 weeks during the summer of 2025 (Colleges and Universities where 12 weeks are required for graduation will work directly with a recruiter if extended an offer). Start dates are offered in May and June.
As a part of the Workplace Health and Safety Specialist (WHS) internship program, you will learn how to improve the safety and efficiency of our work style processes.
Onboarding will include OSHA10, First Aid/CPR/AED certification, technical writing and intro to project management training.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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Workplace Health and Safety Specialist Intern West 2025, Amazon North America Customer Fulfillment ID-9435

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?