General Description of Duties

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Knowledge Skills and Abilities

• Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner.
• Ability to communicate effectively verbally and in writing.
• Ability to prioritize work.
• Ability to proof own work.
• Ability to perform other clerical duties such as filing, answering the phone and/or compiling correspondence.
• Skill in the use of office equipment including computers and various software applications.

PHYSICAL ABILITIES

• Required to speak and hear clearly. Often required to sit and use hands and fingers, to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb stairs or balance, and to stoop, kneel, crouch or crawl.
• Requires close vision.

Tasks and Policies

• Provides information, assistance, and services to the general public, employees, and others in person, by telephone or by other forms of communication.
• Prepares and maintains written correspondence as required.
• Performs routine computer-related duties including data entry and retrieval.
• Performs routine clerical, scanning and filing duties.
• Maintains records of office files, libraries, and inventory files.
• Retrieves and delivers information, documents, supplies or parts from vendors and/or MCSO.
• Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
• Performs other related duties as assigned.

POLICY

• Arrives on time for work, limits breaks and lunches to the allotted time, and leaves on time. Uses leave in accordance with General Orders; communicates and cooperates with management in providing proper notice of leave; patterns and amounts of leave usage (not including legitimate, properly scheduled and approved leave and protected leave).
• Volume of work accomplished is consistent with position requirements and produced within quality tolerance standards.
• Works with other team members to achieve group goals by contributing ideas in group settings, accepting ideas contributed by others, operating within team rules, participating in team meetings, working with team members to improve job knowledge and skills, putting team goals over personal goals, and supporting team leaders once decisions are made.
• Follows standard office procedures, safety policies and procedures and agency General Orders.
• Maintains good interpersonal relations (the manner in which the employee responds emotionally and verbally) with the public, other employees, and supervisors. This policy also relates to the image the employee projects and includes cleanliness and personal grooming.

Minimum Qualifications

• High school diploma or equivalent (GED) required.
• Passing score of 85% or higher on data entry exam.
• Valid Florida driver license required.