Valet Attendant - Overnight Full Time

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JOB DESCRIPTION:

The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, you will offer information about check-in, opens and closes car doors and hotel entrance doors, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.


JOB RESPONSIBILITIES:

  • Open doors and assist guests/visitors entering and leaving property
  • Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
  • Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
  • Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager
  • Maintain security of vehicles and vehicle keys
  • Communicate parking procedures to guests/visitors
  • Identify and explain room features to guests
  • Transport guest luggage to and from guest rooms and/or designated bell area
  • Assist with luggage storage and retrieval
  • Assist guests in/out of vehicles, including assisting with loading/unloading luggage
  • Assist Concierge and Front Office staff with guest requests and services, as needed
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
  • Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional
  • Develop and maintain positive working relationships with others
  • Perform all other duties as assigned by supervisor

JOB REQUIREMENTS:

  • Standing at least 8 hours a day. Running up to 200 yards, 50 times a day or more
  • Entering and exiting customers vehicles 75 or more times daily
  • Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
  • A valid driver?s license to operate a motor vehicle. This license must have been held for at least one year prior to applying.
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