TMC and Technology Manager, Amazon Travel & Events ID-12987

April 26, 2025

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. Are you excited about taking on the responsibility of working with a team that is focused on developing best-in-class travel programs for Tech Company employees? If so, we are currently seeking an experienced and dynamic TMC Manager to bring their leadership and expertise to support the Supplier and Category Strategy function of the Global Travel and Events program. In this role we are seeking a customer obsessed TMC operator to help support the global team in their daily initiatives to deliver bar raising program support and to delight our customers.

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Support Travel and Events supplier spend and program strategies in accordance with business strategies and program goals
Enhances the employee experience by supporting value creation projects which may require change management, stakeholder alignment, and relationship management with global suppliers.
Supports internal teams on sourcing events from requirement building through program implementation
Supports cost and savings analysis which analyze the impact of decisions, shows alternative options and decision criteria including cost estimates and supplier recommendations
Participates in the design and development of strategic plans, roadmaps, budget and resource planning; working closely with leadership to align to broader strategies
Contributes to the creation of white papers, strategic plans and business reviews to inform, influence decisions and gain agreement from key stakeholders and leadership
Develop and maintain strong relationships with internal and external partners to share and leverage best practices and drive innovation (e.g., finance, procurement, legal and other business teams)
Assist in implementing new travel tools, monitoring adoption and tracking areas of improvement
Assist with travel communications and any travel related marketing activities
Performs market research to discover new suppliers and qualify existing suppliers
Reporting and tracking productivity metrics for the global travel projects
Contract ownership + Support to contracts utilized by the TMC and Technology.
Rigorous contract management and oversight
Strong Negotiation ability
Manage the relationship for TMC and Technology providers for AT&E with the goal of continuous improvement and cost reduction

Basic Qualifications

Bachelor's Degree or equivalent
7+ years of TMC category management experience / travel and meeting supplier management
5+ years travel operations experience
Proven track record of supporting travel initiatives and programs
Experience with remote team settings

Preferred Qualifications

Innovative, hands-on, results-oriented, great use of process improvements and ability to meet tight deadlines
Comprehensive understanding of the travel and meeting industry ecosystem
Experience with travel and meeting supply base, travel technologies, and meetings management systems
Proficient with Microsoft Office (Word, Excel, PowerPoint), and project management tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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