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STORE AMBASSADOR ID-11553

April 16, 2025

General Summary:

Work where you love to shop! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules, and the ability to work today and get paid tomorrow.

As a Family Dollar Store Ambassador, you will be responsible for providing exceptional customer service by greeting customers, assisting with their shopping needs, and protecting store assets through observation of customers and Store Associates under the Store Manager's direction. This role is designed for select complex stores.

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Greet and assist customers in a positive, approachable manner, maintaining a strong company image within the community.
Maintain a highly visible presence in the store to enhance customer service and asset protection.
Assist the Store Manager in maintaining standards of safety and control. This may include tagging merchandise, assisting with the check in of DSD vendors, and reporting observations.
Report any suspicious activity to the Store Manager, documenting observations of transactions and store activity. Document incidents that occur.
Conduct daily inspections, including audits of shrink reduction initiatives and safety standards. Resolve concerns through personal action or partnership with store manager.
Aid the Store Manager in checking in store deliveries and monitoring security systems.
Complete associate bag checks.
Provide feedback and observations to the District Manager, RAPM, or Market Investigator.
Participate in ongoing training and development calls to increase job knowledge and skill.
Perform all other duties as assigned by the District Manager, RAPM, or Market Investigator/Auditor.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to read and interpret policies, procedures, and training manuals.
Requirements: Ability to travel locally as needed and scheduled. A valid Driver's License is required.
Experience: Prefer some experience working with the public; retail, hotel, restaurant, grocery, or drug store environments are preferred. Previous loss prevention or security experience is desirable.
Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally up to 55 lbs.) from floor level to above shoulder height. Must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible, full-time schedule, including days, evenings, weekends, and holidays.
Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge, and Relationship Management.

At Family Dollar, we value our Associates' contributions to our success, which drives us to invest in our most important asset: our people. As we work towards a healthier future, we provide eligible associates with the following benefits:

Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off

Retirement Plans
Employee Stock Purchase Program

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

STORE AMBASSADOR ID-11553

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?