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Sr. Fullstack, Engineer (New Products) ID-9207

March 26, 2025

Hi there!

We’re Saad, the Senior Engineering Manager of New Products, and Jake, the Canvas Engineering Manager at Zapier. We’d like to share our README’s so you can get to know us better—here’s Saad’s and here’s Jake’s.

Zapier is on the lookout for a talented Senior Fullstack Engineer to join the New Products team. Our mission at Zapier is to empower everyone with the ability to increase their productivity through automation. We've already enabled millions to enhance their businesses, and now we're taking it a step further with our New Products: Tables, Interfaces, Chatbots and Canvas.

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Our hiring teams:

Zapier Chatbots revolutionizes customer interaction with AI-powered, customizable chatbots that handle everything from lead generation to customer support. Seamlessly integrated with OpenAI's models, they generate intelligent responses without the need for complex decision trees. Users can share their chatbot effortlessly via a link or embed it directly on their site. They can tailor the chatbot with brand colors and specific business knowledge to enhance user experience. They can also collect valuable lead information and streamline operations, all while focusing on scaling their business efficiently.

Zapier Canvas empowers users to visually design, build, and automate business workflows. With intuitive diagramming tools and AI-assisted automation, users can transform ideas into powerful workflows using Zapier's extensive suite of products. Canvas AI offers recommendations to optimize existing workflows, making them more efficient and automated. Users can annotate, share, and collaborate on Canvas documents, providing a clear and visual way to explain and refine their automations.

If you’re excited about building scalable systems that enable AI-driven automation and love creating tools that help customers simplify complex workflows, this role is for you!

About You

You have 6+ years of experience with a minimum of 2 years at a senior level. You've dedicated at least 4 of those years to crafting and refining web-based software products. You’re a Fullstack engineer with an expertise in Frontend.

Required Technical Skills/Experience:

Strong expertise in using TypeScript and React for building web applications.
Experience with OpenAPI for defining developer-friendly APIs.
Proficiency in working with PostgreSQL.
Using tools like Datadog for monitoring and performance optimization, and to identify and address performance bottlenecks.

Nice-to-Have Technical Skills/Experience:

You live by the "always ship new code" mantra. You take pleasure in releasing code frequently, knowing that every deployment brings with it enhancements that directly impact users. You believe in frequent, iterative improvement.
You value collaboration. You understand that building software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.
You're driven by results, not by process. In the ever-changing landscape of software development, you recognize that while processes are essential, they should never overshadow the end goal: delivering exceptional value.
You care about the 'why' more than the 'what'. If priorities seem nebulous or not optimized, you're confident and proactive in seeking clarity, ensuring that the team's efforts align with the broader vision. Misalignments don't escape you, and you're quick to flag them.
You're intentional and articulate. Every design choice you make stems from a place of intentionality. You're not one to follow the herd blindly. Instead, you advocate robustly for your design choices and implementation strategies.
You love teaching. You enjoy sharing knowledge with the rest of your team and building a culture of continuous growth. You have experience coaching engineers to help them level up.
You're an avid learner. The tech world's constant evolution excites you. Always on the prowl for the next big thing, you're quick to immerse yourself in the intricacies of its implementation.
You have experience using LLMs to build features.
Experience with Tailwind or styled-components.
Experience with Fastify.

Things You’ll Do

Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

Make Chatbots Smarter: Improve a chatbot’s ability to answer complex questions by wiring it up to more data, adding analytical capabilities and RAG.
Elevate the Canvas Core Diagramming Experience: Create cutting-edge features that empower users to visualize and build automations faster than ever before.
Collaborate with Product and Design Teams: Work in unison with our product, design, and UX teams to envisage and develop products with intuitive user experiences, making the interconnection of diverse apps seamless.
Craft Frontend UIs: Design visually appealing and highly performant user interfaces that resonate with our user base.
Deliver Our API First Vision: Architect and implement APIs that serve the frontend application, ensuring data integrity and security. Work on making our existing APIs more developer-friendly to enable other teams to integrate with Chatbots and Canvas more easily.
Monitor System Health: Regularly check system reliability and performance, ensuring high availability and optimal user experience.
Resolve Bugs and Address Feature Requests: Dive deep into any reported issues, ensuring they're resolved promptly, and constantly look for areas of improvement based on user feedback.
Collaborate Across Teams: Engage with various teams and stakeholders throughout Zapier, bringing value to our customers in innovative ways.

You’ll also have the opportunity to specialize in a variety of areas of the Zapier codebase. Focusing on a specialization will not limit your growth at Zapier as we believe that each engineer brings a unique perspective and can contribute in all areas. We encourage collaboration and will frequently have engineers contribute across teams to assist with projects.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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Sr. Fullstack, Engineer (New Products) ID-9207

Other Jobs You May Be Interested In

About You

Things You’ll Do

How to Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?