Service Manager

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We are recruiting for an experienced service manager to join a growing installation team to develop a strategy to underpin the growth of profitable sales in the service/maintenance and installation operations, while taking complete responsibility for all service/maintenance and installation work from receipt of sales order to client sign off.

Key Responsibilities

* Participate or, where appropriate, lead in the generation of the profitable sales of service/maintenance contracts to key customers

* Develop a network of subcontractors geographically for all sites service/maintenance contracts and installations

* Fully manage subcontractors, inclusive of all training requirements

* Liaison with site contacts

* Project management for all roll out programs, which require installation

* Price negotiation

* Liaison with internal sales

* Monthly reporting for cost analysis and delivery performance

* Site surveys and specification for installations

* Develop call out procedures for all service/maintenance contracts

Experience/Qualifications required:

* 5-10 years within a similar contract’s role

* Previous experience of managing a team up to 10

* Sales experience of service/maintenance agreements

* Experience of outsourcing for service/maintenance agreements

* Project management experience

* Communication with customer/site contacts

* Knowledge of on-site H&S requirements

* Ability to read and understand site drawings

* CITB certified

* Clean Driving licence

* PC skills (Microsoft Office, MS Excel)

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