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Senior Workforce Planning Strategist, AWS Workforce Planning - Arlington - Amazon Services LLC ID-12837

April 25, 2025

Description

**About Us**

A comprehensive understanding of our workforce is paramount to our future success.

We are looking for an exceptional Technical Program Manager with strategic expertise and a strong delivery record in building trust and delivering results to the business to advance adoption and effective use of Workforce Planning (WFP).

This individual will work in partnership with the core WFP team that requires thought leadership to advance WFP content across AWS, employing workforce and human behavior insights, strong business operations fundamentals, and good judgement.

The ideal candidate will provide thought leadership and program management against current and future technical capabilities and programs that enable the acceleration of revenue growth, improved operational efficiencies & delivery.

Ultimately, the individual will be responsible for a program-level effort to enable optimized workforce size, location, and level in service of predictably accelerating product innovation and enhancing the customer experience at acceptable cost.

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Key Job Responsibilities:

Work directly with senior leaders in the Workforce Planning team, while partnering with Finance, HR, and business leadership to manage creation of tools and processes that support the one- and three-year workforce plans in cadence with AWS' operational cycles.
Earns trust with internal stakeholders and customers, and develops collaborative solutions that create measurable economic impact on AWS.
Leverage deep knowledge of workforce planning methodologies, data sources, and practices. Applies this technical knowledge to invent, evolve, improve, and simplify.
Drive large-scale workforce planning programs that solve significantly complex or endemic problems.
Consistently bring strong, data-driven business and technical judgment to decisions.
Recognize when designs/solutions require additional technical guidance (e.g., from senior practitioners or subject matter experts).
Advocate for and guide workforce programs. Influence teams to dedicate resources, and lead the effort (or finds appropriate owner).
Capture the right metrics to influence stakeholders and measure success.
Occasional travel to internal meetings and fact-finding sessions.

About the Team:

Our team communicates who we are as an employer – what it's like to be an Amazonian, why we love innovating on behalf of customers, and why people should join us.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

BASIC QUALIFICATIONS:

Master's degree in statistics, engineering, I/O psychology, mathematics, economics, MBA, and 5+ years of domain experience.
Has led teams that have built workforce programs and tools, and has familiarity solving familiar problems/efforts with visible risks, roadblocks, and some constraints.
Experience setting technical requirements for process automation.
Strong analytical and problem-solving skills, expertise in deriving insights through data analysis, practical knowledge, and experience in inferential statistical application.
Excellent attention to detail and the ability to dive deep into the data.
Strong interpersonal and communication skills, ability to engage effectively with a broad range of audiences including senior business leaders and cross-functional colleagues.
Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment.

PREFERRED QUALIFICATIONS:

Strong commitment to exceptional customer experience, enthusiasm to drive positive change, and ability to persuade.
Excellent communication skills, both verbal and written (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
Application of data mining/machine learning algorithms.
Experience with making large-scale optimization and predictive models.
Meets/exceeds Amazon's leadership principles requirements for this role.
Meets/exceeds Amazon's functional/technical depth and complexity for this role.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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Senior Workforce Planning Strategist, AWS Workforce Planning - Arlington - Amazon Services LLC ID-12837

Description

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?