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Senior Veterinary Assistant, Stationary Clinic ID-8426

March 19, 2025

Who we are:

Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.

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What you’ll do:

The Senior Veterinary Assistant (SVA) – South Los Angeles Stationary Clinic is a vital member of our veterinary medical team. The SVA supports two program functions- spay/neuter surgery and primary pet care- for pet cats, dogs, and rabbits living with their families in ASPCA Focus areas and animals in the care of the rescue community in Los Angeles. Throughout the day, SVAs are responsible for client communication, assisting the veterinarian and/or veterinary technician, animal handling, preparing animals for surgery, entering medical records, and monitoring patients while they are under anesthesia.

What you’ll get:

Work/life balance:
- paid vacation time to relax
- paid sick time to heal
- ten paid holidays to observe
- plus - paid personal time to celebrate what and when you like

Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance, and more (note that benefits are subject to change annually)
Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional
Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on

Work Schedule

This is typically a Monday – Friday, 8-hour schedule with flexibility to work occasionally beyond the scheduled work day and Saturdays approximately once per quarter may be required. This position is primarily based at the ASPCA South LA Stationary Clinic. Occasional flexibility in reporting to other ASPCA locations throughout the Greater LA Area is required based on operational needs.

Responsibilities:

Responsibilities include but are not limited to:

Medical (60%)

Care for up to 30-40 cats, dogs, and rabbits per day in spay/neuter surgery
Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques during various procedures (examples: exams, treatments, injections, venipuncture, intubation)
Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases
Take direction regarding medical protocols and animal care from the clinic veterinarian or veterinary technician
Organize and maintain pre-operative area and operating room for patient anesthesia, surgical preparation and sterilization
Ensure anesthesia machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly
Clean, sonicate, pack, and sterilize surgical instruments and endotracheal tubes
Work with coworkers to clean and disinfect animal areas and facility while utilizing appropriate personal protective equipment
Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient

Customer Service (30%)

Communicate with all clients in a non-judgmental, effective and professional manner
Greet clients and assist with the intake process, including assisting clients in filling out intake and service documents, flag relevant medical history
Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks
Explain information provided by the veterinarian about an animal’s condition to clients

Other (10%)

Enter medical information into digital data bases as appropriate
Represent ASPCA in a professional and courteous manner
Provide medical information and representation to other ASPCA departments
Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA)
Follow all written and verbally communicated CM Standard Operating Procedures
Collaborate and foster good communication with ASPCA colleagues
Participate in the training of CM staff by coaching, discussion, and demonstration
Attend staff meetings and training sessions
Perform other duties as assigned

Exemplifies the ASPCA’s Core Values:

Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact, specifically making change for animals

Qualifications:

Experience using a computer and navigating software applications
Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance
Ability to work standing for 8 or more hours
Fear Free® certification is required within 60 days of hire
Excellent customer service skills
Ability to work independently and as part of a team
Ability to work efficiently and calmly under challenging conditions
Must maintain open mind regarding changes and be willing to learn, implement, and teach new protocols
Excellent animal handling skills (cats, dogs, rabbits)
Strong interest in animal welfare and serving underserved communities

Education and Work Experience

High school diploma or GED equivalent
Minimum 1 year animal handling in a professional setting required, veterinary medical experience preferred

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

Senior Veterinary Assistant, Stationary Clinic ID-8426

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?