Senior Programmatic Solutions Consultant - Tech, Programmatic Solutions Consultants ID-12728

April 24, 2025

Description

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Within Amazon Advertising, the Ad Tech Sales and Services team is focused on developing strategic partnerships across advertising agencies and direct clients. At the center of our partnerships with customers are meaningful and scalable technology partnerships, of which services are a core constituent.

Other Jobs You May Be Interested In

Independently handling complex customer issues by reproducing cases, root cause analysis, and providing prioritization input
Demonstrating deep technical expertise and advanced problem-solving for critical programmatic advertising issues
Serving as an escalation point, owning resolution of the most complex, cross-organizational issues
Communicating directly with internal teams to investigate, define workarounds, and resolve defects
Providing advanced, proactive support across Amazon's advertising tech suite, including AAT, CAPI, ADM, and AMC-AWS Clean Rooms
Prioritizing issues using case management tools based on customer impact
Contributing to training and documentation for internal and external users
Automating standard procedures through scripting and data APIs to analyze high-volume transaction data
Proactively identifying solutions, communicating trends, and suggesting customer experience improvements
Developing and mentoring peers to enhance technical skills in programmatic advertising and troubleshooting
Driving continuous improvement and shaping support strategy and technology approach
Identifying emerging issues and influencing product prioritization through technical investigation

Basic Qualifications

5+ years experience in demand or supply-side programmatic advertising
6+ years experience in technical troubleshooting or similar
Desire to work in a customer-facing capacity to deliver technical implementations and solutions
Experience in technical writing or documentation
Proven track record of executing SQL queries, ranging from basic to intermediate levels, on various database systems for the purposes of troubleshooting and quantifying the impact of technical issues
Deep understanding of the programmatic advertising business landscape, including the ad ecosystem components such as bidding engines, auctions, pixels, tag managers, and other technical elements to effectively diagnose and resolve complex, platform-related issues

Preferred Qualifications

Familiarity in scripting and programming, with experience in languages like Python/JS/Type Script/Java, to automate processes and develop custom solutions
Familiarity in working in Cloud eco system (e.g. AWS, Azure, etc.), Amazon Marketing Cloud (AMC), AAT, CAPI etc.
Ability to effectively call and integrate with various APIs to gather and leverage data for troubleshooting and problem-solving
Experience in working with diverse data formats, such as JSON and log files, to extract and analyze relevant information
Knowledge of business intelligence tools (e.g. QuickSight, Tableau)
Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners
Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...