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Risk and Compliance Advisor I – Human Resources 4 Locations ID-17301

June 5, 2025

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

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The Opportunity

We are seeking a Risk and Compliance Advisor I - Human Resources who possesses a deep understanding of HR processes, laws, and regulations. The ideal candidate will have experience in conducting assessments, with a keen eye for detail and accuracy. You should be able to synthesize data effectively to present insights to senior leadership, demonstrating problem-solving skills in ambiguous situations. Experience in the second or third line of defense, along with a background in a large financial institution. Additionally, US military experience, either through service or as a spouse/domestic partner, is highly valued.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, and Charlotte, NC

Relocation assistance is not available for this position.

What youll do:

Partners with key customers in the business to identify, assess, aggregate and document risk and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.
Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.
Supplies to the implementation of new risk and compliance policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.
Complete assigned risk or compliance activities in accordance with enterprise policies and procedures.
Maintains and expands knowledge of the competitive/regulatory landscape and the companys key challenges. Reviews laws and regulations for business impact and makes proposals for awareness and action.
May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.
Performs work on risk and compliance processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report risks.
Applies knowledge to assess data and produce analytical insights to understand business objectives, drive business decisions and influence solution strategies.
Actively contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
Supplies to stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.

What you have:

Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
4 years experience in risk, compliance, legal or audit within the financial services or insurance industry or technical fields directly related to the role.
Risk and/or compliance experience in a highly matrixed environment.
Knowledge of compliance laws, regulations, and regulatory expectations.
Ability to apply regulatory risk and compliance knowledge to consult and provide guidance.
Ability to challenge in business or team settings.
Ability to work with internal and external partners in a highly collaborative environment.
Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities to recommend data-driven solutions.
Proactively identifies potential concerns and recommends solutions.
Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

What sets you apart:

Experience working with HR processes, laws, rules, and regs
Experience conducting monitoring, testing, and/or other types of assessments
Extensive experience with accuracy and attention to detail.
Ability to synthesize data to tell a story for senior leadership and present clearly articulated rationale that details required attributes compared to what was received for regulatory audiences
Experience in second or third line of defense function, business risks and controls
Prior experience in a large financial institution – Bank or insurance
Excellent problem-solving skills including recommending solutions in a ambiguous environment, demonstrating a positive, can do attitude
Learning agility to adapt to constantly evolving job requirements
US military experience through military service or a military spouse/domestic partner

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

Risk and Compliance Advisor I – Human Resources 4 Locations ID-17301

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?