Remote Data Entry Clerk ID-18058

June 11, 2025

About Broadway Family Dental:

Broadway Family Dental is a trusted, community-focused dental practice committed to providing high-quality, patient-centered care. We strive to create a warm, welcoming environment for every patient and team member. As we grow, we are expanding our support team and are currently looking for a reliable and detail-oriented Remote Data Entry Clerk to help us maintain accurate and up-to-date records.

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Position Summary:

The Remote Data Entry Clerk plays a critical role in ensuring the accuracy and integrity of patient information, billing data, and administrative records. This position requires high attention to detail, excellent organizational skills, and a commitment to data confidentiality and accuracy.

Key Responsibilities:

Accurately enter patient information, insurance details, and billing data into the dental management system (e.g., Dentrix, Eaglesoft, or similar)
Update and maintain electronic health records (EHR) and appointment logs
Review data for errors or missing information and work with the team to correct discrepancies
Organize and sort documents for data entry and digital filing
Verify and process insurance information and payments as needed
Maintain confidentiality and adhere to HIPAA regulations
Communicate with office staff remotely to clarify data and ensure accuracy
Assist with additional administrative tasks as needed (e.g. spreadsheet management)

Qualifications:

Proven experience as a data entry clerk or in a similar administrative role
Strong typing skills and attention to detail
Familiarity with dental software systems is a plus (Dentrix, Open Dental, Eaglesoft, etc.)
Proficiency in Microsoft Office Suite and Google Workspace
Ability to maintain confidentiality and handle sensitive information
Excellent time management and organizational skills
High school diploma or equivalent required; associate’s degree preferred

Preferred Skills (Not Required):

Prior experience working in a dental or medical office
Understanding of insurance billing and coding
Bilingual (English/Spanish) is a plus

Compensation and Benefits:

Competitive hourly wage
Flexible remote work schedule
Opportunity for growth within a supportive team
Training provided
Paid time off

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...