Remote Case Manager - Remote - $20/hour, 100% Work from Home! ID-18128

June 11, 2025

Remote Case Manager

Are you looking to expand your skillsets in the healthcare industry working for a Fortune 500 company? Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, we help manufacturers rethink how far their products can go.

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Key Responsibilities - Remote Case Manager

Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
In-depth knowledge in technical or specialty area
Applies advanced skills to resolve complex problems independently
May modify process to resolve situations
Works independently within established procedures; may receive general guidance on new assignments
May provide general guidance or technical assistance to less experienced team members
Demonstrate superior customer support talents
Prioritize multiple, concurrent assignments and work with a sense of urgency
Must communicate clearly and effectively in both a written and verbal format
Conducts outbound calls when necessary to help support the needs of the patient and/or program
Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing
Working alongside teammates to best support the needs of the patient population
Make outbound calls to the patient and/or provider to discuss benefit related information
Documentation must be clear and accurate and stored in the appropriate sections of the database
Must self-audit activities to ensure accuracy and efficiency for the program
Must track any payer/plan issues and report any changes, updates, or trends to management
Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties

Education and Experience - Remote Case Manager

Minimum of HS diploma; additional education preferred
Previous Case Manager experience within insurance or pharmaceutical industry, preferred
Pharmacy benefits management experience preferred with specific knowledge of Medicare, Medicaid and commercially insured payer common practices and policies, preferred
Previous prior authorization and appeals experience highly desired
Intermediate Microsoft skills with specific experience with Excel

Benefits and Pay - Remote Case Manager

Starting pay rate of $20/hour.
Monday through Friday schedule that varies between 7 a.m.-7 p.m. Central Standard Time Zone
Opportunity for advancement and growth
Generous benefits including medical insurance, life insurance, and dental reimbursement

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About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...