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Client Care

• Actively recommend, promote, educate, and sell medical aesthetic services, products as well as perform treatments
• Evaluate client’s suitability for all treatments, educate on treatment process including pre and post treatment guidelines
• Ensure client safety and efficacy of treatments in support of continuous top-notch education and trainings
• Annotate thorough and accurate documentation of client treatment records
• Provide world class customer service to establish and maintain relationships with clients to ensure overall satisfaction while growing and retaining clients
• Participate in problem solving by providing appropriate service solutions and recovery through critical thinking skills

• Maintains cleanliness, organizes, and prepares treatment rooms including cleaning, stocking, ordering supplies, and maintenance of equipment
• Collaborate with sales and operations teams to achieve company and clinic goals
• Meet or exceed key performance indicators through consultative sales approaches
• Manage and drive sales, key initiatives and partner with Clinic Manager to develop strategies to retain clients, improve service, and increase profitability
• Participates in day-to-day schedules to ensure treatment needs are met through prioritization and accommodation of client needs which may include but not limited to same day treatments
• Maintain professional and collaborative relationships with clients, leadership and sales teamsto achieve company goals, clinic’s sales goals, and personal metrics
• Assists in answering phones, scheduling appointments, checking-in and out clients and taking payment as needed
• Travel between clinics, as necessary
• All other duties as assigned

• Active Registered Nurse license in the state for which the job exists, must be in good standing. If working using a Compact License, you will be required to obtain licensure in the state where the job exists within 60 days of hire.
• Proficient computer and tablet skills including contemporary software applications (MS Office Suite, Salesforce etc.).
• Must be able to stand for up to 9 hours a day, be able to visually assess the client’s skin while injecting and operating lasers and bright lights, repeat same motions and movements for periods of time, push/pull/lift up to 50 pounds, and the ability to perform steady fine finger movements
• Exceptional teamwork skills with the ability to work autonomously
• Contribute to a positive work climate with a pleasant attitude and a warm and welcoming bedside manner
• Maintaining a professional appearance and demeanor at all times
• Must demonstrate strong documentation skills, detail oriented, self-motivated, organized, and ability to prioritize
• Flexibility to work our client centered shifts which will include some evening and weekend hours
• Ability to work in dynamic, fast paced environment, and keep up with a high volume of activity and continuous growth/change
• Ability to meet U.S. employment and eligibility requirements

• Competitive compensation and bonus opportunities

• Discounted cosmetic services for employee, family, and friends
• Cosmetic products discount
• 401k Plan with Employer Match
• Supplemental Voluntary Benefits with Allstate
• Discounted fitness membership
• Discounted tickets, products, services and more through Tickets at Work
• Promotional opportunities!
• Amazing company culture!
• And more!