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Principal Product Manager, Knowledge Management, Core Device Software ID-10394

April 5, 2025

ription

As we launch new technologies and tools that drive future customer experiences, we are looking for a Principal Product Manager-Tech to serve as the Editor-in-Chief of our Knowledge Management program. In this role, you will be responsible for defining our content strategy and developing architecture, infrastructure, and mechanisms to empower teams to create high-quality and effective documentation and other developer-facing artifacts. Bringing a strong passion to help developers build the next generation of customer-facing applications, you will build a Knowledge Management program that will be a critical part of delivering a high-quality developer experience. This position requires experience in writing technical documentation, the ability to learn and understand our technologies, and a relentless commitment to long-term customer outcomes.

Other Jobs You May Be Interested In

Serve as Editor in Chief for all technical content, establishing editorial vision and quality standards
Create and manage a comprehensive knowledge management/documentation strategy that supports both internal and external developers
Define and continually refine the information architecture and workflow, implementing mechanisms and tools to enable Tech Writers, Engineers, Solutions Architects, and Evangelists to generate content
Curate and organize content, establishing and maintaining a clear narrative and unified voice across our documentation
Regularly audit content and measure effectiveness
Share and evangelize our documentation strategy with key contributors and users
Seek feedback from external developers to continually improve strategy and artifact

About The Team

Amazon Core Device Software is a global organization in Amazon Devices & Services that develops the critical software and technologies that power many Amazon and third-party devices.

Basic Qualifications

Bachelor's degree
Experience technical product management
7+ years of technical product or program management experience
Excellent verbal and written communication skills with experience writing, editing, and managing documentation

Preferred Qualifications

Experience working directly with Engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement
Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority
Passion for helping developers build high quality applications and experiences

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

Principal Product Manager, Knowledge Management, Core Device Software ID-10394

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?