Principal Business Lead, Cedars-sinai Connect ID-12124

Who we are:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.

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Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.

K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.

About the role:

We are seeking a Principal Business Lead to join K Health, leading our work with Cedars-Sinai Connect. Reporting to the Director of Strategy and Corporate Development at K Health, and working closely with the Executive Director of Digital and Associate Director of Digital Strategy at Cedars-Sinai, the Principal Business Lead, Cedars-Sinai Connect will manage evolving business opportunities including planning, advancing, and executing important cross-organizational efforts. They will facilitate the work of K Health and Cedars-Sinai teams to execute strategic initiatives and support the ongoing governance related to Cedars-Sinai Connect. This position owns end-to-end relationships with key stakeholders at K Health and Cedars-Sinai, and serve as a critical interface between cross-organization teams

The role is based in the Los Angeles area on a hybrid basis, with ~10% travel based on business needs

Who you’ll work with:

The K Health team includes members from their Product, Analytics, Strategy, and Operations divisions.  The Cedars-Sinai team is made up of staff from the Digital, EIS, Clinical, and Marketing departments. There is also significant interaction with the leadership of the Cedars-Sinai Medical Center, Cedars-Sinai Medical Network, and K Health to support overall strategic goals of Cedars-Sinai Connect.

What you'll be doing:

A Principal Business Lead

  • Leadership: Champions Cedars-Sinai Connect initiatives by collaborating with K Health and Cedars-Sinai stakeholders to develop, organize, and execute high-priority projects, focusing on growth opportunities and new initiatives. Aligns and leads cross-organizational resources to meet program goals.
  • New Business Ventures and Contracting: Explores, pitches, and evaluates opportunities for expansion and growth in partnership with Cedars-Sinai Digital Strategy leadership to bring the value proposition of Cedars-Sinai Connect to more institutions. This could include potential partnerships, new service offerings, or new contracting.
  • Organic Growth and Partnership Development: Cultivates and nurtures relationships with key stakeholders from K Health and Cedars-Sinai (including Cedars-Sinai leadership, clinicians, and administrative staff) to progress Cedars-Sinai Connect initiatives. As guided by both K Health and Cedars-Sinai leadership, interfaces with other departments, leaders, and partners to identify and define needs to move Cedars-Sinai Connect forward.
  • Marketing and Patient Engagement: Works in close collaboration with K Health and Cedars-Sinai Marketing teams to optimize awareness tactics and campaigns designed to facilitate growth of CS Connect. 
  • Product and Engagement Management: Partners with product teams at K and Cedars-Sinai to align strategic roadmaps and resources. Drives complex project management on a day-to-day basis related to Cedars-Sinai Connect, ensuring efficient communication and collaboration across cross-functional teams to deliver strategic initiatives.
  • Reporting and Program management: Serves as primary resource for all Cedars-Sinai Connect data reporting and analysis; including ensuring timely data reporting, data analysis, and data interpretation with Cedars-Sinai stakeholders. Brings reporting to key stakeholders of Cedars-Sinai Connect, helping them understand business performance. Supports material preparation, agenda creation, and documentation for ongoing governance meetings.

Core Competencies:

  • Leadership: Demonstrated leadership capabilities, with the ability to collaborate across diverse teams, drive change, and achieve results in a dynamic and fast-paced environment.
  • Organizational skills: Strong management skills, with the ability to manage multiple projects across varying stakeholder sets simultaneously with a strong attention to detail.
  • Stakeholder Engagement: Exceptional relationship-building and communication skills, with the ability to effectively engage and collaborate with internal and external stakeholders to advance Cedars-Sinai Connect's objectives. Able to balance multiple different perspectives to arrive at the best solution.
  • Communication: Strong communicator across different modalities (written, oral, and presentation); able to synthesize information and communicate appropriately with different audiences
  • Business Development: Proven track record in identifying, pursuing, and operationalizing new business opportunities, including new service offerings and strategic partnerships to expand the reach and impact of Cedars-Sinai Connect.
  • Data-driven: Able to analyze operational, financial, and marketing data to identify opportunities for growth as well as create and execute action items to improve performance
  • Innovative Thinking: Creative and innovative mindset, with the ability to think outside the box and propose novel solutions to complex challenges facing Cedars-Sinai Connect.

What We Are Looking For:

  • Bachelor's degree in healthcare management, business administration, or related field (required); Master's degree (preferred).
  • 5-7 years of leadership experience in healthcare administration, consulting, business development, or related field, with a focus on day-to-day management and promoting new initiatives.
  • 3-5 years of experience working in a healthcare setting, preferably within a hospital or healthcare system, with a strong understanding of healthcare provider organizations.
  • Experience working with innovative technologies or digital products.
  • Proven track record in driving projects with multiple stakeholders and promoting innovation within a healthcare organization.
  • Strong business acumen and strategic thinking skills, with the ability to find growth opportunities, and develop actionable plans to drive business growth and success.
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