Pharmacy Tech Phone Agent

December 18, 2025

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<p>Welcome to Costco Wholesale, where we strive to provide exceptional service and value to our members. We are currently seeking a highly motivated and customer-focused individual to join our team as a Pharmacy Tech Phone Agent. As a Pharmacy Tech Phone Agent, you will play a crucial role in assisting our members with their prescription needs over the phone. Your strong communication skills, attention to detail, and passion for helping others will make you an integral part of our pharmacy department. Join us and be a part of our mission to make a positive impact on the lives of our members. Provide exceptional customer service to members calling in with prescription inquiries and needs. Assist members with prescription refills, transfers, and other pharmacy-related requests over the phone. Accurately and efficiently enter prescription information into the pharmacy system. Verify and update member information to ensure accurate and timely processing of prescriptions. Address and resolve any member concerns or issues related to their prescriptions. Collaborate with pharmacists and other team members to ensure timely and accurate filling of prescriptions. Maintain a thorough understanding of pharmacy policies and procedures to provide accurate information to members. Keep up-to-date with new medications and changes in the field of pharmacy to provide knowledgeable assistance to members. Maintain confidentiality of member information and adhere to HIPAA guidelines. Continuously strive to meet and exceed performance metrics and goals set by the pharmacy department. Participate in training and development opportunities to enhance skills and knowledge. Maintain a positive and professional attitude while representing the Costco brand. Collaborate with other departments to ensure a seamless member experience. Follow all safety and security procedures to protect the well-being of members and team members. Fulfill any other duties or responsibilities assigned by the pharmacy manager.</p><p>Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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