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Onsite Medical Representative ID-17121

June 4, 2025

The Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs) and the WHS specialist.

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You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, be able to connect with AAs, as well as, Amazon Managers, within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about provincial and federal regulations and risk analysis

Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training.

The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes greeting all new hires for the site, either within a setting at New Hire Orientation or through one-on-one interaction

The OMR will also participate, as needed, in incident investigations and weekly case management review meetings.

Responsibilities include but are not limited to:
- Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated
- Minimize the AA risk of injury through awareness, education and proactive engagement
- Maintain all records of care provided to AAs
- Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed
- Manage the workers' compensation and return to work process for AAs with work related injuries
- Provide daily activity logs and end of shift reports
- Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits
- Maintain a clean and orderly environment
- Monitor and ensure appropriate medical supply inventory is maintained
- Participate in special projects and ad hoc tasks as assigned
- Willing to be trained to teach First Aid/CPR/AED certification classes
- Work flexible shifts which could include days, nights, and/or weekends
- Communicate effectively
- Display professional behavior
- Multitask and have exceptional time management skills
- Work in and embrace an inclusive and diverse atmosphere
- Follow direction, policy, and procedures as per Amazon and local regulation
- Maintain composure in emergencies and lead emergency response at the site

Key job responsibilities
Include but are not limited to:
Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated
Minimize the AA risk of injury through awareness, education and proactive engagement
Maintain all records of care provided to AAs
Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed
Manage the workers' compensation and return to work process for AAs with work related injuries
Provide daily activity logs and end of shift reports
Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits
Maintain a clean and orderly environment
Monitor and ensure appropriate medical supply inventory is maintained
Participate in special projects and ad hoc tasks as assigned
Willing to be trained to teach First Aid/CPR/AED certification classes
Work flexible shifts which could include days, nights, and/or weekends
Communicate effectively
Display professional behavior
Multitask and have exceptional time management skills
Work in and embrace an inclusive and diverse atmosphere
Follow direction, policy, and procedures as per Amazon and local regulation
Maintain composure in emergencies and lead emergency response at the site

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

Onsite Medical Representative ID-17121

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?