Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determinations is seeking an Office Support (Typist Advanced) to join our team! 

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This position will provide general clerical duties related to community access and eligibility support needs. This could include processing incoming/outgoing mail, greeting customers, answering phones, typing, and filing. The position will provide back up to other support staff as needed. Other duties may include entering data into a mainframe computer system, assembling and transferring files, ordering forms and supplies, and providing back-up coverage to other county offices. Newly hired staff are paid at the beginning of the pay scale. 

This is a full-time opportunity with a schedule of 8:00am – 4:30pm, Monday – Friday. In Cedar Rapids and surrounding area.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs. 

Background Checks
Applicants will be required to complete a background check to be considered for this position. 

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

083 Typing Score of 40 or greater (40-49 WPM)
Information about typing tests and scores related to State of Iowa employment can be found at: https://das.iowa.gov/human-resources/state-employment/typing-test-information 

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. The ability to type at least 40 words per minute, **as verified by a typing test, and experience equal to one year of full-time clerical office support work.
2. The ability to type at least 40 words per minute, as verified by a typing test, and a total of one year of education and/or full-time experience (as described in number one), where one year of post-high school course work in an accredited secretarial, business, or closely-related curriculum or 30 semester hours of accredited college or university course work in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes six months of full-time work as a Typist.

***Please Note:
If you do not have a test, you may schedule a time with IowaWorks locations across the state, schools and other places to take tests.  We are temporarily allowing ONLINE tests. Many free and reliable tests can be found by searching online.  A site that has been popular amongst applicants is speedtypingonline.com. You may also use typing.com or typingtest.com. The test can be accepted if it is witnessed by another person and it has met the requirements/guidelines on the document submitted.  

These guidelines must be met and need to be on the typing document you submit:

• Gross number of words typed in a five minute timed test
• Number of errors
• Net words per minute (one point deduction for each error)
• Your name and date must be on the document submitted to this office.
• And it must be signed off by a witness or another person not just from the typing website's electronic signature. 
• You may attach the document to the online application.