What are the key responsibilities of a Matching Enablement Coordinator at Toptal?

The Matching Enablement Coordinator at Toptal is responsible for designing and implementing enablement strategies, creating training materials, and conducting training sessions for the Matching team. This role acts as a liaison between the Matching team and other departments, ensuring streamlined communication. The coordinator also oversees documentation to assist team members, updates the onboarding process, collects feedback for improvement, and contributes to projects that enhance operations.

What qualifications do I need to apply for the Matching Enablement Coordinator position at Toptal?

To qualify for the Matching Enablement Coordinator role at Toptal, candidates should possess a Bachelor's degree and have 2-3+ years of experience in a related field, especially in sales enablement or training development. Project management skills and previous experience in technology companies are beneficial. Additionally, candidates must demonstrate excellent time management, communication skills, and proficiency in Google Sheets and Docs.

How does Toptal support the training and development of new hires in the Matching Enablement Coordinator role?

Toptal fosters a comprehensive training and development atmosphere for new hires in the Matching Enablement Coordinator role. In the first week, coordinators will become familiar with Toptal’s culture and tools, while also integrating into the team. They will then participate in creating training materials and learning about processes that aid their and the team’s success. Continuous feedback collection ensures that training initiatives are relevant and effective.

What is the work environment like for a Matching Enablement Coordinator at Toptal?

The work environment for a Matching Enablement Coordinator at Toptal is remote, allowing flexibility and the ability to work from anywhere in South America. The role is fast-paced, requiring adaptability and the ability to manage multiple tasks simultaneously. Collaboration with cross-functional teams is a key component, emphasizing a culture of teamwork and motivation to tackle challenges cooperatively.

What opportunities for growth can I expect as a Matching Enablement Coordinator at Toptal?

As a Matching Enablement Coordinator at Toptal, you can expect significant opportunities for professional growth. Within your first year, you'll take ownership of enablement processes, contribute to project execution, and enhance your expertise to become a subject matter expert in the role. The company encourages individual contributions and provides a platform for your innovative ideas to prosper, all while elevating Toptal's operational goals.

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Matching Enablement Coordinator ID-9213

March 26, 2025

Job Summary

As the Enablement Coordinator within the Matching Team, you will play a pivotal role in supporting strategic projects and ensuring that our Matching team is effectively trained to work with Toptal’s clients to custom-match them with individuals in our Talent network. This position offers the opportunity to work closely with Talent Operations Leadership on impactful projects, fostering growth and development within the Matching team. This is a remote position that can be done from anywhere.

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This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

· Enablement Strategies and Projects: Design and implement enablement strategies to empower the Matching team with the necessary resources, tools, and support.

· Training and Development: Develop training materials and conduct training sessions to facilitate the team’s understanding and adoption of new tools, processes, and best practices.

· Communication: Act as a liaison between the Matching team and other cross-functional teams, ensuring effective and clear communication of project objectives, milestones, and updates.

· Documentation: Maintain up-to-date project documentation, including processes, guidelines, and resources to support team members in their day-to-day tasks.

· Onboarding: Work with the Matching team to update and maintain the onboarding process as needed.

· Collaboration: Collaborate with cross-functional teams to ensure alignment on projects, share best practices, and drive continuous improvement efforts.

· Feedback Collection: Collect feedback from team members regarding tools, training, and processes to identify areas for improvement and implement changes as needed.

· Project Support: Contribute to projects within the Matching team that solve business challenges and improve operations. Activities may include defining the project scope, contributing to the solution, and/or developing an implementation plan.

In the first week, expect to:

· Onboard and integrate into Toptal.

· Rapidly begin learning about Toptal’s history, culture, and vision.

· Familiarize yourself with the team’s tools, processes, and reporting mechanisms.

· Become proficient with Toptal’s platform.

In the month week, expect to:

· Learn about the team’s processes and policies. Familiarize yourself with the content repository and the project tracker.

· Become familiar with various teams in Toptal and understand how they contribute to the company’s success.

· Start assisting in the creation of training materials and ongoing projects.

In the three months, expect to:

· Take ownership of the Matching Enablement process and make recommendations to improve processes.

· Develop training materials and resources and conduct training sessions with stakeholders.

· Collaborate with cross-functional teams to ensure project alignment.

· Collect and analyze feedback to identify areas for improvement.

In the six months, expect to:

· Drive improvements to the Matching enablement process.

· With a full grasp of the role, you will start making your own contributions to our strategies, while exercising discretion and independent judgment.

· Be an integral part of the Matching team’s success.

In the first year, expect to:

· Make significant contributions to project execution and implementation.

· Feel like you made the best decision of your career.

· Act as a subject matter expert on the Enablement Coordinator role.

Qualifications and Job Requirements:

· Bachelor’s degree is required.

· Must have 2-3+ years of experience in a sales enablement or related field with a role developing training and coordinating projects.

· Project Management experience and/or experience working for a technology company is a big plus, but not required.

· Must have world-class time management and organization skills and possess excellent written and oral communication.

· Must be willing to help your teammates, share your knowledge, and learn from them. Possess a positive, confident, and determined demeanor.

· You are a self-starter, flexible, adaptable, and comfortable with ambiguity.

· Must possess a great command of Google Sheets and Google Docs, including the ability to gather data and information from different sources, process it, and present it in a digestible manner.

· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.

· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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Matching Enablement Coordinator ID-9213

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?