Why Wells Fargo: This is where your true career begins. We ranked #3 on the 2022 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion… in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry.

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Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today. At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com About this role: Wells Fargo is seeking a Lead Control Management Officer for Quality Assurance (QA) officer to support front-line testing activities, known internally as Evidence Based Control Evaluations (EBCE). The Front-Line Evidence Based Control Evaluation team is tasked with evaluating whether controls are well-designed and operating effectively by assessing the design and performance effectiveness of a control in mitigating operational risks. The EBCE process is aligned to the front-line Risk and Control Self-Assessment (RCSA) Program to support a proactive risk management environment in alignment with Wells Fargo’s Risk Management Framework. EBCEs are performed and results are documented in templates and systems of record based on applicable policies, standards, and guidance documentation. For this role, we are looking for a US-based candidate with good understanding of risk management, operational risk, and control evaluation methodologies with an ability to assess the design and operating effectiveness of controls for medium to high complex processes. The QA role will conduct post-EBCE execution monitoring activities across all EBCE control testing teams, consisting of Consumer, Wholesale, Technology, and Chief Operating Office. The role requires an ability to identify and report potential testing gaps and providing credible challenge to EBCE testing teams (ranging in levels from Assessors to EBCE Business Group Heads). In this role, you will: Validate controls, post-EBCE execution, were tested in accordance with applicable policies, procedures, and EBCE guidance documents. Focus on controls that are restricted to US personnel (e.g., SARs, UARs, SCRA, etc.). Be a liaison with the broader EBCE QA team, which is primarily in Wells Fargo India & Philippines (I&P), and the EBCE Program Methodology team to identify opportunities for QA efficiencies, consistencies, and EBCE learning opportunities. Perform Controls Evaluation QA assessments under limited supervision in an effective and timely manner. Document QA work papers in accordance with team standards and best practices that are transparent to an independent third party. Identify QA findings and escalate to the applicable Controls Evaluation team for additional feedback and/or confirmation. Develop business partnerships with Controls Evaluation teams and delivers value to the Controls Evaluation teams by providing credible challenge and stressing the importance of continuous improvement. Build and sustain a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance and operational risk issues. Prepare reporting and analysis of QA work. Lead complex initiatives designed to mitigate current and emerging risks with broad impact. Act as key participant in monitoring, evaluating, and measuring EBCE effectiveness. Required Qualifications: 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Control evaluation/testing and/or Audit experience: Experience in assessing risk, drafting, and executing test scripts, identifying gaps between controls and in control execution. Experience and/or general knowledge of industry standards and best practices around quality assurance, control evaluations / testing, internal audit, and risk management processes. Proficient in both oral and written communication, capable of asking insightful questions and presenting ideas clear and in a compelling manner. An attentive listener who fosters creative thinking and teamwork. Demonstrated negotiation skills, especially with difficult topics when partnering with senior management. This includes the willingness and ability to question decisions, an ability to influence, drive timely decision making, and escalate issues, where necessary. Effectively manages and implements change. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Demonstrated leadership skills and ability to drive improvements. Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results. Skilled on Microsoft office (Word, Excel and Power Point). Ethical integrity and proven ability to serve as a role model by reinforcing and demonstrating to your employees the core values and behavioral expectations contained in Wells Fargo’s Vision, Values & Goals. Job Expectations: Position offers a hybrid work schedule in which you are required to work in office 3 days per week at a minimum in one of the locations listed below Relocation assistance is not available for this position Visa sponsorship is not available for this position Locations: Required location(s) listed below. 141753 Three Wells Fargo Center 401 S Tryon St., Floors 17-18 Charlotte, NC 144039 550 S Tryon, floors 30, 39, and 41 Charlotte, NC 108074 Dallas Central, 1445 Ross Ave., 4th floor Dallas, TX 150496 West Des Moines Campus, 800 S Jordan Creek Pkwy Mountain Meadows Building, 1st floor Des Moines, IA 107689 2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ 101497 11601 N Black Canyon Hwy, 1st floor, Phoenix, AZ The Control Functions adhere to a location strategy, therefore your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe. Posting End Date: 15 Aug 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions