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IT Remote Jobs | $25–$35/Hour Entry-Level Tech Support – Start Your Career in IT Without Leaving Home ID-17755

June 9, 2025

Looking for a Remote IT Job That Doesn’t Require Experience or a Degree? Start Here.

Searching for “IT remote jobs” usually leads to roles demanding certifications, coding experience, or five years of help desk work. Not this time. We’re hiring Entry-Level Remote Tech Support Agents who are ready to learn, earn $25–$35/hour, and gain real-world IT experience—entirely from home. No phone calls. No late-night server room stress. Just calm, structured support work that grows your skills and builds your career.

Other Jobs You May Be Interested In

What You’ll Actually Be Doing

You’ll respond to basic support requests from customers through a web-based chat platform. That includes:

Helping reset passwords
Assisting with software access and device syncing
Guiding users through simple troubleshooting steps
Logging and tagging recurring issues
Working alongside senior tech support for escalations

You won’t be left alone—we’ll give you everything from scripts and walkthroughs to live coaching. This is a beginner’s first step into real IT support.

Who This Role Is For

People who are good with computers and want to turn that into a paycheck
Career switchers looking for a non-sales remote job
Students, hobbyists, or self-taught learners seeking their first IT credential
New remote workers who want paid structure and growth
Anyone who prefers written communication and solo productivity

What You Don’t Need

A degree or diploma
Any past experience in IT or customer support
Familiarity with IT ticketing platforms (we’ll teach you)
Phone skills—this is chat-based only

What You Do Need

Typing speed of 40+ WPM
Basic comfort using computers, browsers, and software
Good grammar and a calm tone in writing
Laptop or desktop (Windows or Mac)
Strong internet connection (10 Mbps+)
Minimum of 15 hours/week availability

Compensation & Career Growth

$25/hour starting pay
Bonuses and surge shift pay up to $35/hour
Biweekly direct deposit
Paid onboarding and live product walkthroughs
Choose your weekly shift schedule
Optional health/vision/dental for full-time staff after 60 days
Real advancement into Tier 2 support, QA, or workflow optimization roles

A Sample Workday

You log in from home at 10 AM. First chat: a user can’t access their dashboard. You send a saved troubleshooting link, confirm the issue is fixed, and log the case. Next up: someone’s software won’t sync—you guide them step-by-step using the provided checklist. You manage 2–3 chats at once, keep things calm, and grow your skills with each shift.

What You’ll Learn

How to use tools like Zendesk, Intercom, and ticketing systems
How to identify common IT issues and apply the right fix
How to manage live support queues under minimal pressure
How to track, document, and prioritize requests
How to move from entry-level support to a long-term tech career

What Current Agents Say

“I didn’t come from IT. I just liked solving problems. They taught me everything and now I’m training new agents.” – Nolan G., Utah
“I wanted to work in tech, but every job was out of reach. This was my first real step—and it paid from day one.” – Kiara L., Pennsylvania

FAQs

Q: Is this a coding job?
Not at all. This is user-facing tech support, not software development.

Q: Will I need certifications?
Nope. We’ll train you from the ground up.

Q: Is this fully remote?
Yes. All tasks are handled online via browser-based platforms.

Q: Can I grow into a real IT career from here?
Absolutely. Many agents go on to Tier 2 roles or get certified with support from our internal dev and systems teams.

Apply Now

If you’re ready to get paid to build a future in IT—with full flexibility and zero gatekeeping—click the Apply Now button to start. This role pays you to learn, helps you grow, and gets you into tech the way it should be: from wherever you are, starting now.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

IT Remote Jobs | $25–$35/Hour Entry-Level Tech Support – Start Your Career in IT Without Leaving Home ID-17755

Looking for a Remote IT Job That Doesn’t Require Experience or a Degree? Start Here.

Other Jobs You May Be Interested In

What You’ll Actually Be Doing

Who This Role Is For

What You Don’t Need

What You Do Need

Compensation & Career Growth

A Sample Workday

What You’ll Learn

What Current Agents Say

FAQs

Apply Now

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?