Interconnections Customer Coordinator, Transmission (Hybrid Schedule)

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About the position

In this role you will be responsible for supporting TIS Leads and assisting the Manager of Interconnections and Services with the interconnection of generator and load projects to the Eversource Service Territory through project management services. This position asks as a liaison with all internal departments of Eversource that support interconnections. In addition, the ICC must possess an understanding of the strategic aspects of the interconnection such that they can offer creative and efficient approaches to the interconnection project. The role is based in Hartford, CT.

Responsibilities

  • Project Management support to the interconnections team.
  • Ability to work on multiple interconnection projects with various Eversource departments to ensure TIS Leads have the necessary information for constructive conversations with ISO-NE and the Interconnecting Customer (IC).
  • ICC will manage and acquire interconnection information related to constructability, project costs, and engineering design of the proposed interconnection.
  • Support the Manager of Interconnections and Services with the development and documentation of Eversource policies related to transmission interconnections for implementation of regional tariffs and guidelines addressing items such as: planning/studies, siting/permitting, construction, and maintenance activities.
  • Support the Manager of Interconnections and Services with the development and documentation of interdivisional work procedures (including the distribution company interface) for interconnecting generators under federal and states guidelines consistent with established Eversource policy.
  • Support the Manager of Interconnections and Services with the development and maintenance of management reports and enabling systems that focus on key business issues such as compliance with FERC guidelines, generator billing, and account management.
  • Take the lead with retirements and physical disconnections of interconnection projects.
  • Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Requirements

  • Demonstrated expertise in negotiation of complex issues with multiple parties.
  • Demonstrated expertise in verbal and written communications, and formal presentations.
  • Demonstrated expertise in relationship/team building.
  • Demonstrated ability to influence and lead others.
  • Ability to work effectively and represent Transmission positions with all levels of the Eversource organization, ISO-NE and regulatory organizations.
  • Excellent teambuilding, interpersonal and motivational skills.
  • The ability to schedule, plan, and manage complex projects.
  • Ability to quickly understand related regulatory and legislative requirements and proposals.
  • Thorough knowledge of ISO-NE tariff schedule 22 and 23 for generator interconnections, applicable engineering, work practices and procedures, and safety requirements.
  • Knowledge of the energy delivery power system.
  • Baccalaureate degree in engineering, finance or the equivalent is required.
  • Valid motor vehicle license is required.
  • Three (3) to five (5) years utility experience that includes general management experience or lead or project management experience.
  • Prior experience negotiating with individual external companies within pre-established business guidelines and procedures.
  • Prior experience representing/negotiating business interests to an external, regional or industry organization.
  • Experience developing written proposals and presentations in a team environment.
  • Experience implementing and complying with Eversource engineering and construction guidelines.

Nice-to-haves

  • Master’s degree in engineering, finance or MBA is desirable.
  • Project Management Certificate of accomplishment is desirable.
  • Prior experience helpful in the broad aspects of power systems planning and operations, power pool operations, emerging power markets, regulatory interfaces with federal and state authorities.

Benefits

  • Competitive total rewards program
  • Salary is commensurate with your experience.
  • This position is eligible for a potential incentive.
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