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Dental Assistant/Receptionist ID-8314

About the position

We are seeking a skilled Dental Receptionist to join our team at Paul C Chang Dental Inc. in Los Angeles, CA. The ideal candidate will be responsible for managing front desk tasks and providing exceptional customer service to our patients. This role is crucial in ensuring that our clinic runs smoothly and efficiently, as you will be the first point of contact for our patients. You will greet patients and visitors in a professional and friendly manner, creating a welcoming environment that reflects our commitment to quality care. In this position, you will be tasked with scheduling appointments and managing the clinic's calendar efficiently. This includes answering phone calls, emails, and inquiries promptly and professionally. You will also verify insurance information and process patient billing accurately, ensuring that all financial transactions are handled with care and precision. Maintaining patient records in compliance with HIPAA regulations is a critical aspect of this role, as is assisting with medical administrative support tasks as needed. The ideal candidate will possess strong front desk and office management skills, along with excellent communication and interpersonal abilities. Experience in a dental or medical clinic setting is a plus, as it will help you navigate the unique challenges of this environment. Proficiency in using Epic or similar medical office software systems, as well as knowledge of medical terminology and procedures, will be essential for success in this role.

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Responsibilities

  • Greet patients and visitors in a professional and friendly manner
  • Schedule appointments and manage the clinic's calendar efficiently
  • Answer phone calls, emails, and inquiries promptly and professionally
  • Verify insurance information and process patient billing accurately
  • Maintain patient records in compliance with HIPAA regulations
  • Assist with medical administrative support tasks as needed

Requirements

  • Bilingual
  • Medical office experience
  • HIPAA knowledge
  • Medical administrative support skills
  • Office management skills
  • Knowledge of medical terminology
  • Strong communication skills
  • Entry level experience

Nice-to-haves

  • Experience in a dental or medical clinic setting
  • Proficiency in using Epic or similar medical office software systems
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