Costco Travel - Reservation Agent

December 18, 2025

Other Jobs To Apply

No other job posts for this day.

<p>At Costco Travel, we believe in providing our members with exceptional vacation experiences at unbeatable prices. As a Reservation Agent, you will play a crucial role in helping our members plan and book their dream vacations. We are looking for a customer-oriented individual with a passion for travel and a knack for attention to detail. If you are a motivated team player with excellent communication skills, we want you to join our team and help our members create unforgettable memories. Assist members in booking their vacation packages, including flights, hotels, car rentals, and activities. Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner. Utilize various reservation systems and tools to accurately book and manage reservations. Stay up-to-date on the latest travel trends and promotions to offer the best options to members. Collaborate with team members to ensure a seamless booking process for members. Maintain a high level of accuracy and attention to detail when inputting reservation information. Handle and resolve member complaints or concerns with empathy and professionalism. Meet and exceed sales targets and goals set by the company. Maintain a positive and friendly attitude when communicating with members and colleagues. Adhere to company policies and procedures at all times. Continuously seek opportunities to improve processes and procedures to enhance the member experience. Keep confidential member information secure and follow data protection guidelines. Foster and maintain strong relationships with travel partners and suppliers. Assist with administrative tasks related to reservations, such as processing payments and issuing confirmations. Attend training sessions and stay updated on industry changes and updates. Collaborate with other departments to ensure a seamless and enjoyable member experience. Maintain a thorough understanding of Costco Travel's products, services, and policies. Represent the company in a professional and positive manner at all times. Work efficiently and effectively to meet member needs while maintaining a high level of productivity. Contribute to a positive and collaborative work environment by supporting and assisting team members when needed.</p><p>Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...