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Commercial / Enterprise Account Executive, Employee Service ID-9247

March 26, 2025

Do you have an entrepreneurial spirit but want to be part of the Salesforce Ohana?
Salesforce.com is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our new Employee Service product. The Employee Service Account Executive role is focused on selling the Employee Portal, HR Service Console, and Prebuilt Integrations that empower employees with the right information, anytime, and through a unified AI-powered platform.

As an Employee Service Account Executive, you’ll be responsible for formulating and executing a scalable sales strategy within a designated vertical, driving growth by penetrating the current Salesforce customer base. You’ll be instrumental in helping organizations improve their employee experience and engagement with a seamless, AI-driven self-service portal and HR service management solution.

As part of the Emerging Business organization, you will contribute to Salesforce’s growth in a fast-paced, collaborative, and fun atmosphere that fosters product incubation, all while being a valued member of the Ohana

Your Role: You will work with customers to demonstrate the value of Salesforce’s Employee Service suite, guiding them to the right solutions that will transform their employee service operations. You’ll actively participate in client meetings, collaborate with internal resources, and lead discussions on how our solutions can streamline HR processes and improve employee engagement. As an emerging product, you will be responsible for prospecting, pipeline generation, and revenue, as well as ensuring customer satisfaction of early adopters.

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6+ years of quota-carrying software or technology sales and account management experience.
Experience in the HR tech, employee experience, or SaaS space is highly preferred.
A bachelor’s degree is strongly preferred.

Your Responsibilities:

Develop strong internal and customer relationships to create win-win sales opportunities.
Clearly communicate the value of Salesforce’s Employee Service to potential customers.
Drive revenue growth within your vertical by closing new business and expanding existing accounts.
Develop and execute sales campaigns targeting employee service transformation.
Generate new leads through prospecting and assist core Account Executives in closing deals.
Thoroughly qualify leads and sales opportunities to ensure high conversion rates.
Leverage new and established relationships to grow business.
Maintain account and opportunity forecasting within Salesforce’s internal systems.
Consistently meet and exceed an annual sales quota.

Key Attributes We’re Looking For:

Strong consultative selling experience.
Proven prospecting and lead generation skills.
Competitive spirit with a track record of achieving sales goals.
Resourcefulness and the ability to solve complex problems.
Coachable and driven to hit sales metrics.
Strong business acumen with the ability to articulate ROI.
Experience in solution selling and navigating customer discovery.
Excellent objection handling and negotiation skills.
Skilled in planning, closing, and executing sales strategies.
Exceptional communication and interpersonal skills.
Ability to collaborate and influence in a team environment.
Trusted advisor to both customers and colleagues.
Knowledge of employee service, HR platforms, ITSM (e.g., ServiceNow, Atlassian) or HCM systems (e.g., Workday) is a plus.

Join us as a part of the Salesforce Ohana and help organizations transform the way they engage and support their employees!

Our Investment In You
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!

Multi-week immersive experience preparing sellers to close deals sooner
Training topics include: “Do My Job” skills, effective team selling, understanding how to use sales plays, and telling the Salesforce story in a compelling way
Week-long product bootcamp
Fast Ramp mentorship program
Weekly 1:1 coaching with your leadership
Clear path to promotion with accelerated leadership development programs

Working at Salesforce
Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.

Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

Commercial / Enterprise Account Executive, Employee Service ID-9247

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?