Commercial Account Executive - Central ID-9248

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

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Note: By applying to the Commercial Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization will review your resume for open Account Executives roles. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.

Our up-market Commercial team focuses on working with exciting growing organizations of 1,000-10,000 employees. You will have the opportunity to work in a fast paced team with varied communications, media, and technology customers and receive personalized training and career opportunities.

Sales Organization Description:
Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals and there are teams that sell specifically into one industry or vertical.

You may be aligned to the following verticals and/or clouds:

  • Financial Services
  • Healthcare & Life Sciences
  • Retail & Consumer Goods
  • Comms, Media and Tech
  • Consumer & Business Services
  • Manufacturing
  • Travel, Transportation & Hospitality
  • Public Sector
  • Marketing Cloud
  • Slack
  • Tableau
  • New Logo
  • Salesforce.org
  • Enterprise Corporate Sales
  • Digital


In addition, we have Core Teams that sell the entire Salesforce Platform and our Co Prime teams specialize in a specific cloud solution including but not limited to Service Cloud, Marketing Cloud, Commerce Cloud, Heroku or Quip.

Commercial Business Unit:

Mid Commercial (201 - 1000 employees)
General Commercial (1001 - 4500 employees)

Enterprise Corporate Sales (4500+ employees)​



Day to Day

  • Selling either the entire Customer 360 Platform or a specific cloud across a set of Salesforce customers

They do this by...

  • Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
  • Creating demand by uncovering business problems and matching them to our solution
  • Uncovering business initiatives and pain points to map back our solutions across multiple lines of business
  • Building credibility and trust while influencing buying decisions
  • Selling on value and return on investment vs. technical functionality
  • Generating pipeline that leads to closed revenue and quota attainment
  • Partnering with internal resources in order to drive additional value and expertise


Preferred Qualifications

  • Average of 5-15 years of experience preferred of full cycle sales experience, with at least 3 in the field
  • Experience managing a list of 2-20 accounts, 100% existing customers OR 50-200 accounts, 100% New Logo
  • Experience selling to the C-suite
  • Ability to build and deliver presentations to your customers
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...