COCKTAIL CASINO SERVICE BAR ID-8469
Silverton is seeking an upbeat and energetic Cocktail server to join our team and BE Amazing! As a Cocktail Server, you will be responsible for being knowledgeable of menu items, liquor brands, beers and non-alcoholic selections as well as maintaining the appearance of the bar and lounge area. A Cocktail Server must be able to act as both a bartender and serve both food and beverage items to guests in the casino area. The ideal candidate must available to work varied shifts, to include weekends and holidays.
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Principle Responsibilities and Duties:
- Marketing and promoting specific events both on property and in public venues.
- Take orders, conduct full and complete beverage/food service, and monitor guests' lounge/bar experience.
- Present menus, answers question and make suggestions for all beverages and food items.
- Consistently deliver exceptional service to every guest while interacting and entertaining in
a professional manner. - Possesses in-depth knowledge of all food and beverage menus, and the Silverton.
- Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis.
- Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as needed.
- Clean equipment, tools, and supplies and ensure equipment is in good working order, including, cleanliness, sanitation, and appearance of the bar.
- Knowledgeable of menu items, liquor brands, beers, and non-alcoholic selections available.
- Ring poured or served beverages, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork.
- Maintain bar inventory according to set pars and internal controls, and request product to maintain stock in bar.
- Resolve guest complaints within scope of authority; otherwise refer the matter to management.
- Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
- Adhere to and enforce company specific safety policies.
- Maintain a clean and hygienic workstation in accordance with Clark County Health Standards.
- Flexibility to perform other job-related tasks as deemed necessary by management.
General Job Responsibilities and Duties:
- Thorough knowledge of applicable Company and departmental policies and procedures
- Adhere to all appearance and uniform standards.
- Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
- Regular attendance on all scheduled shifts is considered an essential function of the job.
- Arriving on time for all scheduled shifts is considered an essential function of the job.
Skills, Education & Other Requirements
- Must be of 21 years of age or over.
- Ability to communicate in English with guests and co-workers.
- The ability to work within a team environment.
- Two (2) years of experience in a bar and food server or similar environment.
- Experience working in a similar resort setting.
- Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment.
- Knowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishes
- Able to take initiative and exhibit flexibility.
- Highly motivated and energetic personality
- Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
- Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts.
- Work varied shifts, to include weekends and holidays.
Required Work Cards
- Identification that establishes identity
- Identification that establishes the right to work in the United States
- Health Card,
- Alcohol Awareness
Machinery, Work Equipment, Programs, Software, Hardware Used
- Beverage Tray
- POS system