Clerical - Admin Assistant

August 6, 2026

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Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring "Job Title" for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.

Job Title :- Clerical - Admin Assistant

Responsibilities

Manage different sections of Mailroom according to standard guidelines & SOP
Assist with maintaining client records and confidentiality, as well as, recalling containers for internal and external audits
Sort, locate, open, inspect and bundle all incoming mail and publications
Document, process and file all incoming and outgoing mail correspondences
Distribute all inter-office mail for the facility departments
Troubleshoot and perform simple preventive maintenance of machines
Process check handling, deposit and reconciliation according to Company service standards
Research case numbers for proper handling
Handle inbound and outbound emails/calls
Assisted with daily tasks as assigned
Prioritize, plan and organize tasks and work responsibilities to achieve SLAs
Comprehend and respond to customer inquiries.
Identify, research, and resolve problems
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards
Interact with customer in a respectful and professional manner via email and on calls
Manage own work in process and support team efforts to ensure that individual, team goals are met
Should be able to handle basic day to day requirements of excel

Essential skills:

Life Insurance Mailroom backend operations experience
Proactive communication & analytical skills – should be able to anticipate problems and suggest solutions, with impactful data
Displays energy, enthusiasm, and flexibility in approaching the job
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to independently interact with internal and external customers
Customer service focus
Basic Computer knowledge along with typing speed of 40 words/minute
Insurance knowledge

What We Offer:

A supportive and inclusive work environment where your ideas are valued.
Opportunities for professional growth and development.
Competitive salary and benefits package.
Flexible working arrangements to help you maintain a healthy work-life balance.

If you are passionate about engaging with customers through live chat, we encourage you to apply! Please send your resume and a cover letter outlining your relevant experience.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...