About the position

The Business Planning & Ops Lead for SMGS Ops at Amazon is a pivotal role within the AWS Specialist & Partner organization, focusing on enhancing operational efficiency and strategic decision-making. This position involves collaborating with various stakeholders to manage business processes, analytics, and planning activities that support the AWS Partner Network. The lead will drive predictability in business operations and contribute to the overall success of the Partner Core by leveraging analytical skills and relationship-building capabilities.

Responsibilities

• Be a hands-on business partner to various Partner Core Foundations lines-of-businesses, owning and delivering results through operational pillars: Rhythm of the Business (RoB), Annual Planning, and Business Analytics & Insights.
• Drive predictability through management of rhythm of the business activities, such as weekly, monthly, quarterly business and financial reviews, and other business cadences.
• Build and manage end-to-end goal planning mechanisms, including defining goals, forecasting, target setting, distribution, operationalize tracking, attainment, and get-to-green plans.
• Create, implement, automate, and drive standardization, adoption, and enablement of business processes, tools, and/or reporting, templates, methods, and cadences.
• Identify and eliminate ineffective controls and procedures, while continuously driving productivity improvements and sharing best practices.
• Dive deep and conduct analysis of complex historic data, variances, trends, to identify and mitigate gaps/risks/impact and uncover opportunities, translating them into actionable deliverables and recommendations.
• Collaborate closely with functional stakeholders and Partner Intelligence team to ascertain business asks/needs, and to drive standardization, prioritization and automation of metrics, data, reporting, and dashboards.
• Develop and maintain strong stakeholder relationships and earn trust with Partner Foundations stakeholders, Partner Management, COEs, Field Sales, Finance, HR, and other peer organizations.
• Serve as point of contact for escalations and facilitate resolutions.
• Deliver on ad-hoc reporting requests, projects, initiatives, and/or analysis, as needed.

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• 3+ years' experience in sales planning/strategy, and/or sales operations, finance, business development, or business management in mid-to-large scale global sales organization

Nice-to-haves

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company
• Understanding of cloud economics and/or experience working with cloud services
• 2+ years' experience using CRM and business intelligence tools to develop data and dashboards (e.g. Salesforce, Anaplan, QuickSight, Tableau, Power BI, QlikView, Domo); ability to write and debug SQL queries
• Experience in preparing and presenting data-driven documents, communicating complex concepts, and translating the results into actionable insights, deliverables, and outcomes

Benefits

• Medical, financial, and other benefits
• Equity and sign-on payments as part of total compensation package