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Analyst, Designer UX ID-13919

May 3, 2025

About the Team

At Panera, we believe that good food can bring out the best in all of us. We love the role that food plays in people's lives, and we work hard to create interactions that elevate the experience of ordering, eating, and sharing it. We're looking for a User Experience Designer to join our team of designers, collaborators, bakers, and craftspeople. We embrace vulnerability - we're unafraid to make mistakes, own up to them, and do it differently next time. Healthy debate? Bring it on - we love it as much as we do hunting down the research and analytics we need to crack that next brilliant UX solution. Most importantly, we support each other, and we like working together.

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About You

You do not have to love food, but you love the creative process, and collaborating with cross-functional partners. As a User Experience Designer, you'll be part of a team that's been recognized by Fast Company as one of the most innovative in the world. You approach problem-solving accounting for the full customer journey and are involved in every aspect of the design process across all our e-commerce properties: web, mobile apps, and digital experiences in retail spaces. You'll go to the field (both online and in-person) to observe and test customers, you'll brainstorm innovations, and you'll craft elegant user flows and beautiful, intuitive, thoughtful interactions. You have a strong command of systems-based design strategy, with experience contributing to a design system and developing documentation. You balance function with form, demonstrating experience with UI and visual design-owning all steps in the product design life-cycle.

Duties & Responsibilities

The primary responsibilities of this job include, but are not limited to:

Support UX projects by bringing human-centered design to the forefront of our digital solution creation process
Partner with designers and/or independently visualize and iterate design concepts at project-appropriate levels of fidelity
Participate and partner with Leads on scoping projects, working with product owners and other partners to build out realistic project timelines
Provide deliverables based on research, i.e. User Flows, Sitemaps, Wireframes, Prototypes, Lo-fi, and Hi-fi Mockups
Collaborate with stakeholders to gather product requirements, analytics, and feedback received on iterations throughout the process
Organize and present designs and projects to any level of the organization
Design scalable platform-agnostic components that contribute to the design system
Help to establish and maintain a standardized UX process for creating products based on our user research and data
Develop, conduct, and analyze user research and use insights & data to help drive forward product vision
Facilitate qualitative research methods, i.e., workshops, interviews, card sort testing, etc.
Encourage healthy debate and facilitate conversation with recognition of the value of diversity and thought expression
Build relationships and trust between disciplinary teams
Give and solicit feedback from peers and mentors. Encourage honest feedback!

Qualifications (Education & Experience)

Qualifications include:

3+ years of UX Design (Web, Mobile, E-commerce) experience
A portfolio that demonstrates a strong understanding of UX and beautiful, intuitive, and thoughtfully crafted interactions across responsive web, and native apps
Strong competency in user experience design, with an interest in growth in other areas of the design practice (e.g., Strategy, Research, Interaction Design, Visual Design, etc.)
Experience contributing to and maintaining a design system and documentation
An understanding of WCAG 2 accessibility guidelines, incorporating requirements into designs
Comfort with Human Centered Design and Design Thinking principles
Comfort with ambiguity and seeking clarity
Experience with Agile methodology
Experience working with a CMS is a plus
Self-starter, team player, and an ability to work independently but fueled by collaborative environments
Candidates must share a portfolio of user experience design work to be considered for the role. Please remember to share your portfolio password.

Working Conditions

Required travel - limited travel to team events in St. Louis, MO or Newton, MA
Comfort level working in a hybrid environment

Physical Requirements

While performing this job, the incumbent is regularly required to stand, sit, talk, hear & use hands and fingers to operate keyboards

Direct Reports

N/A

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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DISCLAIMER

Analyst, Designer UX ID-13919

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?