Amazon Fresh Grocery Associate - Thousand Oaks, CA ID-9746
About the position
As an Amazon Fresh Grocery Associate, you will play a crucial role in delivering an extraordinary grocery shopping experience for our customers. This position requires individuals who are passionate about customer service and are eager to learn in a fast-paced environment. Your daily tasks will vary based on the needs of the store, and you will be expected to engage with customers, provide product recommendations, and assist with checkout operations. You will also be responsible for preparing fresh food items, maintaining store presentation, managing inventory, and fulfilling customer grocery orders for pickup and delivery. This role is essential in ensuring that customers have a positive shopping experience and that the store operates smoothly. The work schedule for this position is part-time, requiring availability for at least three days a week, including weekends. Shifts can range from early morning to late night, and during the training period, you may be required to work up to 40 hours per week. Training hours will vary based on the shift and are not guaranteed, but you will be compensated at the hourly rate specified in your offer letter. This position offers a dynamic work environment where you will be expected to adapt to various tasks and responsibilities as needed.
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Responsibilities
- Greet customers and engage in friendly conversations to understand their shopping needs.
- Provide product recommendations and information to assist customers in making informed decisions.
- Operate cash registers to process customer transactions and assist in self-service checkout lanes.
- Receive and process in-store and Amazon.com returns efficiently.
- Prepare fresh food items such as cold salads, pizzas, rotisserie chickens, and sandwiches.
- Stock shelves and produce, set up merchandise displays, and maintain a clean sales floor.
- Unload product deliveries and organize the stockroom for efficient inventory management.
- Pick items to fulfill customer grocery orders for pickup and delivery.
Requirements
- Must be at least 18 years of age.
- Ability to understand and perform duties safely in English.
- Must have a high school diploma or equivalent.
Nice-to-haves
- 1+ year of customer service experience.
Benefits
- Healthcare (medical, dental, vision, prescription drugs)
- 401(k) and life insurance
- Wage paid weekly with access to receive up to 75% of your pay at any time
- Paid time off (PTO)
- Employee discounts
- Employee Assistance Program and resources to support health & well-being
- On-the-job training and skills development
- Tuition assistance for educational goals
- Access to employee affinity groups.