Amazon Ecommerce Digital Marketing Manager ID-12677

The Senior Expert Services Manager is a dynamic thought leader tasked with providing world-class services and strategic consultation to Skai clients. Strategic planning, day to day enablement and client account management and optimization of Retail Media Advertising campaigns will be the primary responsibilities of this role. This Senior Manager is ultimately responsible for all facets of assigned account program performance and client satisfaction on the Skai Retail Media management platform. Working with our Retail Media Expert Services Director, this person will execute and lead services that ensure high growth for our industry leading clients.

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Candidates must have extensive Retail Media paid media management experience, including a strong aptitude for data analysis. The ideal candidate will have insights and skills from leading strategy to execution for enterprise brands, as well as deep knowledge of the Amazon ecosystem and the communication skills to be able to explain these strategies. In addition to serving external clients, this role will support internal stakeholders by serving as a Retail Media expert for the region with opportunities to drive innovation across a rapidly growing number of publishers and underpinning Skai's role as a leader in commerce.

 

 


Duties and Responsibilities:


● Uphold the team mission to bring about client success within Retail Media marketing and management

● Execute and and optimize campaigns to exceed the clients’ goals, including hands-on keyboards management

● Act as a consultant and advisor to clients regarding media planning and best practices

● Communicate the success and performance of assigned accounts, both internally and externally

● Provide paid media solutions & expert platform support to clients to enable them to use Skai's tools effectively

● Closely support our client services team and existing clients through QBR and strategic consulting support as needed

● Pursue solutions for managed clients beyond the tools and templates available as needed

● Partner with the product development, sales, technical account management and sales engineers to drive platform innovation and capture market opportunity

 


 

Skai's Requirements:


● Passion, curiosity & a drive to finding efficiencies & opportunities for growth

● Desire to deliver best-in-class service

● Ability to work both independently and as part of a team

● Strong interpersonal communication skills, both in writing and verbally

● Proven track-record of problem-solving

 


Position Requirements:


● Undergraduate degree

● 3-5 years experience with hands on paid Amazon media campaign implementation, optimization and management experience

● 4+ years client-facing or customer service experience

● Data analysis, Microsoft Excel skills

● Experience with other Retail Media ads platforms such as Criteo, Citrus Ads, Walmart, Roundel Media Studios &, Instacart is preferred

● Experience with Vendor Central, Seller Central and Amazon display (DSP) activations

● Experience collaborating with a global team both locally and virtually is preferred

● Energized by solving problems and finding opportunities to make a client successful

● Experience with Skai or other search marketing platforms is preferred

● Ability to travel up to 10%-15%



The salary range for this position is $90,000-100,000. The actual salary amount will vary depending on the applicants experience, skills and abilities as well as internal equity and market data. This position is eligible for additional bonus compensation, full details will be provided during the recruitment process.

 

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