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Administrative Assistant II ID-8734

About the position

CNA is seeking an experienced Administrative Assistant II to support the Senior Vice President of the Global Specialty Healthcare Underwriting unit in Chicago, IL. This role involves managing various administrative tasks, including communication, scheduling, and office management, while ensuring confidentiality and sensitivity in interactions. The position is integral to the smooth operation of the unit, requiring strong organizational and communication skills, as well as proficiency in Microsoft Office Suite.

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Responsibilities

  • Assists management in coordinating organizational administration activities, including cost center updates and customer communications.
  • Independently resolves problems and issues within scope of authority.
  • Drafts, prepares, and distributes correspondence, memos, reports, and other documents using office technologies.
  • Collaborates with internal and external contacts regarding business unit administration matters.
  • Schedules and coordinates meetings, conferences, and travel arrangements, maintaining business calendars.
  • Prepares, processes, and submits reports, including timekeeping and payroll operations; trains staff on administrative tools.
  • Conducts research on assigned topics and summarizes information.
  • Establishes and maintains official documents and records in appropriate files.
  • Assists management with special projects as needed.
  • Records notes and provides information during meetings and seminars.
  • May back up other Administrative Assistants and provide assistance to other functional areas.
  • Performs additional duties as assigned.

Requirements

  • Excellent written and verbal communication skills, including professional telephone and email etiquette.
  • Excellent interpersonal skills to interact effectively with internal and external partners.
  • Strong computer skills, particularly in Microsoft Office Suite and other business-related software.
  • Excellent organizational skills with the ability to prioritize and coordinate multiple tasks.
  • General knowledge of the insurance industry and business units.
  • Strong analytic skills and ability to navigate a matrix organization independently.
  • A college degree with coursework in Marketing, Business, Accounting, etc. is desirable.
  • Typically a minimum of four years of strong administrative experience, preferably in the insurance industry.

Nice-to-haves

  • Previous experience in the insurance, financial, or healthcare services industry.

Benefits

  • Comprehensive and competitive benefits package to support physical, financial, emotional, and social wellbeing.
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